Wellness Representative Customer Service

Restore Hyper Wellness • Cranston, RI

117d

About The Position

This position is a sales and customer service position in a cutting edge wellness healthcare environment. You must be an outgoing person who thrives on helping others. Are you a skilled and compassionate person looking for an exciting career in wellness? At Restore Hyper Wellness, we’re on a mission to help people take control of their health, performance, recovery, and longevity. We’re seeking dedicated people to join our team at our Cranston (Garden City) and East Greenwich locations.

Requirements

• A love for health and wellness
• At least one year of customer service experience in a retail/service environment
• Availability to work weekends
• Excellent communication skills

Responsibilities

• Maintaining a professional and courteous relationship with every client
• Answering the phone and returning voicemails
• Booking, rescheduling and canceling appointments
• On-boarding new clients, obtain waivers, and create Client Profiles in our POS
• Checking-in and retailing out customer sessions on our POS
• Greeting customers and ushering them to their service of choice
• Administering all non-medical and non-specialty services
• Providing service tours, selling packages & memberships
• Executing opening and closing duties
• Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals
• Educate clients on all Restore modalities
• Assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts

Benefits

• Competitive salary plus commission
• Flexible schedule in a fun work environment
• Access to complementary and discounted in-store services
• Unlimited Use of Our Therapies: Enjoy Red Light Therapy, Cryotherapy, Compression Therapy, Infrared Sauna, and Mild Hyperbaric Oxygen Therapy at no cost
• Complimentary Gym Membership: Get a FREE membership to Healthtrax East Greenwich/Warwick, including access to yoga, pilates, spin classes, and more
• Free & Discounted Wellness Services: Receive one FREE IV Drip and one FREE IM Shot per month, along with discounted rates on additional treatments
• Skincare Perks: Take advantage of discounted facial services and products from our expert Estheticians
• Exclusive Employee Discounts: Enjoy reduced pricing on all other products and services offered at our locations

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 251-500 employees