Wellness & Recovery Representative

Elevance Health • Rocky Hill, CT

2d • Hybrid

About The Position

The Wellness & Recovery Representative is responsible for peer support, care coordination and/or care management activities focused on the Wellness and Recovery of members. How you will make an impact: Identifies opportunities for engagement of members and their families in forming a supportive, recovery network. Works collaboratively with formal systems, service providers and informal networks in pursuit of person-centric holistic approaches to care. Serves as a member advocate by sharing common experiences, engaging, educating and encouraging members to connect with support services, resources and advocacy assistance. Provides individualized member support in accordance with the care coordination plan. Provides members with opportunities to improve help-seeking behavior and foster trusting and supportive relationships. Acts as a resource for staff to support their decision making and problem solving. Initiates and maintains contact with assigned individuals and providers to determine member's response to services.

Requirements

• Requires H.S. diploma or equivalent and minimum of 2 years of lived experience recovery and/or resiliency; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

• Peer Specialist Certification strongly preferred.
• Working knowledge of care-coordination and case management concepts strongly preferred.
• Recovery coaching experience strongly preferred.
• BA/BS strongly preferred.

Responsibilities

• Identifies opportunities for engagement of members and their families in forming a supportive, recovery network.
• Works collaboratively with formal systems, service providers and informal networks in pursuit of person-centric holistic approaches to care.
• Serves as a member advocate by sharing common experiences, engaging, educating and encouraging members to connect with support services, resources and advocacy assistance.
• Provides individualized member support in accordance with the care coordination plan.
• Provides members with opportunities to improve help-seeking behavior and foster trusting and supportive relationships.
• Acts as a resource for staff to support their decision making and problem solving.
• Initiates and maintains contact with assigned individuals and providers to determine member's response to services.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees