Wellness Manager at Camp Creek Resort

ST JOE RESORT OPERATIONS LLC•Inlet Beach, FL

3d•Onsite

About The Position

The Wellness manager is responsible for developing and overseeing health and wellness programs for the club while managing the daily operations of the wellness center. This role includes developing, implementing, and directing health and safety programming in accordance with established heath standards, safety protocols, and wellness principles. The Wellness Manager leads and managers the wellness team, providing guidance and oversight for daily activities and operations to ensure a safe, effective, and engaging wellness environment.

Requirements

Two years of supervisory/management experience in a fitness/wellness center required (Private Club/Luxury Resort setting preferred)
Computer experience including Microsoft Office Suite (Word, Outlook, Excel)
Experience managing a multi-staff environment
Personal Training Certificate and/or Group Exercise Fitness Instructor Certification with at least 2 years’ experience (NASM, ACE preferred)
Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
Ability to read, write, speak, understand, and communicate in basic English
Detail oriented and thorough
Ability to remain discreet and respect the privacy of guests
Ability to perform consistent work to the highest of standards
Ability to interact with guests in a pleasant friendly way
Knowledge of POS systems and member-based systems
Knowledge of correct maintenance procedures and use of equipment
Knowledge of health and wellness practices
Knowledge of proper sanitation methods
Ability to think critically
Self-motivated
Ability to motivate others in a professional setting
Ability to read write and speak and communicate in basic English preferred
Ability to resolve and troubleshoot problems individually
Excellent communication and customer service skills
Must be able to sit or stand for long periods of time
May be required to reach with hands and arms, bend, lift, and kneel
Must be able to lift 50 lbs or more
Ability to withstand frequent exercise and physical activity

Nice To Haves

Private Club/Luxury Resort setting preferred

Responsibilities

Oversee the daily operations of the Wellness Center, including programming, personal training, fitness equipment and machines, retail operations, welcome desk, fitness areas and studios, adult lap pool, adult cabanas, and staffing
Monitor and maintain cleanliness, sanitation, and organization of all wellness areas, including group exercise studios, functional fitness spaces, cardio and weight floors, locker rooms, back-of-house areas, and the adult lap pool
Maintain knowledge of and ensure compliance with all departmental policies, service procedures, and standards
Monitor member and guest safety at all times
Maintain appropriate inventory levels for supplies and retail merchandise.
Hire, train, and develop associates in accordance with established procedures and St. Joe standards
Manage departmental associates, including scheduling, delegation of opening and closing duties, and troubleshooting operational issues
Lead by example while interacting with members and guests in a professional and positive manner
Create, implement, and oversee monthly wellness programming and events; collaborate with marketing to promote offerings
Schedule and monitor daily group exercise classes and fitness equipment usage
Design and implement policies and procedures that support and improve overall health and wellness for individuals and groups
Gather and analyze data to evaluate program effectiveness and identify opportunities for improvement
Present regular updates and reports on program outcomes and wellness improvements
Assist members and guests as needed to ensure a high-quality experience
Conduct personal training sessions and/or group exercise classes as operational needs require
Complete bi-weekly payroll and commission processing
Assist the Director of Wellness & Operations with P&L analysis and financial reporting as needed
Collaborate with other business leaders to support health, safety, and wellness initiatives across the facility
Perform all other duties as assigned