CVS Health-posted 3 months ago
$54,300 - $119,340/Yr
Full-time • Mid Level
Wilmington, NC
5,001-10,000 employees
Ambulatory Health Care Services

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. This position is client-based working alongside plan sponsor's Employee Benefits and Total Rewards team. The primary work location is based in Hickory/Central North Carolina with periodic travel throughout the plan sponsor's geographic footprint of NC, SC, GA, FL.

  • Joining the plan sponsor's wellbeing team in designing, facilitating and evaluating effectiveness of wellbeing programs that educate and motivate employees at the worksite to adopt healthy lifestyles.
  • Leading planning and implementation of onsite biometric screenings by coordinating with vendors and plan sponsor wellness team including wellness champions; monitoring participation and implementing strategies to increase engagement.
  • Providing personalized guidance to employees on healthy lifestyle choices such as nutrition, physical activity, weight management, stress management, tobacco cessation.
  • Establishing rapport with plan sponsors and engaging leaders in data driven decision making to support employee wellness.
  • Supporting wellbeing champion network including different levels of employer leadership and employees from worksite by offering guidance and recommendations that support trainings.
  • Recommending the appropriate combination of wellbeing activities including the coordination of wellbeing and community programs, and vendor services; assessing the effectiveness of the programs and services.
  • Regularly analyzing and presenting health assessment data, organizational assessment, claim utilization data, employee survey data, biometric screenings data, wellness incentive program data, or other data sources as appropriate.
  • Utilizing preventive guidelines and general health and wellbeing strategies to achieve goals in the overall health of customers.
  • Conducting research on relevant topics in health promotion and disease prevention, as required for specific customers.
  • Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate.
  • Collaborating with multidisciplinary teams such as nutritionist, pharmacist, behavioral clinician, health educators, providers, wellbeing service providers as well as other internal and external partners.
  • Serving as subject matter expert on wellbeing and health improvement opportunities available within Aetna and the community and provides support and training for sales partners as needed.
  • Leading in-person or virtual presentations to promote health education and wellbeing initiatives.
  • Demonstrating positive, outgoing personality, meeting the customer where they are on their well-being journey.
  • Building trusting relationships and rapport with customers, internal partners and external vendors including wellness service providers.
  • Proactively going the extra mile to deliver on commitments.
  • Being organized, detailed, consistent, holding constituents and business partners accountable to reasonably meet customer's expectations.
  • Traveling to multiple plan sponsor locations for onsite events and presentations, annual benefits and health fair support.
  • 2-3 years of experience in employee wellness or health promotion including encouraging healthy lifestyle behavior change coaching (nutrition, fitness, weight management, stress management, tobacco cessation).
  • 2-3 years of experience creating and developing workplace wellbeing programs.
  • Advanced proficiency in MS Office Suite (Teams, PowerPoint, Word, Excel, OneNote, et al.).
  • Advanced verbal and written communication skills.
  • Willing to seek and maintain wellness-based certifications, such as those provided by Wellness Alliance, Chapman Institute or other health and wellness certified organizations.
  • Must live in Hickory or Central North Carolina.
  • Must possess a valid and current driver's license.
  • Must have the ability to travel up to 35% of the time.
  • 2+ years of experience working with group medical insurance products and coverage options.
  • Certified Wellness Practitioner or equivalent credentials.
  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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