Wellness Coordinator

Icebox Cryotherapy Tucson

1d•Onsite

About The Position

Icebox Cryotherapy Studio is seeking a dynamic Wellness Coordinator for a part-time position at our Icebox Cryotherapy Tucson location. This role involves exemplifying Icebox's customer service philosophy, educating clients on services, and providing an exceptional client experience. The company values individuals passionate about health and wellness. Icebox Cryotherapy Studios is a fast-growing franchise company that specializes in athletic recovery, pain management, wellness, and skin health through cold therapy. Their studios offer a sophisticated, sleek, modern, and upscale spa-like experience with a minimalistic service menu focused on cutting-edge cold treatments. Icebox aims to be approachable and inclusive, attracting a diverse customer base, and is on a mission to create healthier and happier communities.

Requirements

Strong work ethic, integrity, and professional demeanor
Solid verbal and written communication skills required.
Ability to multi-task and manage client concerns.
Ability to work and function in a team environment.
Overall basic knowledge of health and wellness.
Thrives in multitasking environments.
Punctual, reliable, and excels in time management.
Ability to lift 50 lbs.

Nice To Haves

Health & Fitness-minded people strongly preferred.
High energy and motivated personality.

Responsibilities

Ensure ICEBOX branding and culture through consistency and continuity in all actions.
Create relationships with clients to further personalize their experience.
Promote and educate clients on company products and culture.
Provide and maintain the highest level of customer service.
Proactively attend to clients to ensure quality customer service.
Answer customer queries regarding services.
Recommend & select services and packages.
Maintain the cleanliness of the studio.