Wellness Coordinator

Icebox Cryotherapy Fulshear•Katy, TX

12d

About The Position

Icebox Cryotherapy Studios is looking for high-energy, seasonal team members for our studio location. Icebox is an upscale athletic and therapeutic spa specializing in innovative cold therapies. We work with clients who are looking for athletic wellness/recovery, natural pain management, and skin health. We offer a flexible schedule allowing for a great work-life balance. Team members will lead the "Icebox Experience" by assisting with client reception, introducing guests to our innovative therapies, and driving revenue through package and product education. The Ideal Candidate: We love people who are obsessed with health and wellness! Our Wellness Coordinators must thrive in a membership sales environment and have a proven track record in retail sales. Enjoy a premium work environment with paid training and monthly bonus opportunities. Students 18+ years of age are encouraged to apply. Weekend availability is required. Job Type: Seasonal Part-Time. Studio is open 6 days/week but closed on major holidays. Shifts range from 4-8 hours in length. Compensation: Hourly with bonus/commission opportunities. Icebox Cryotherapy Studios is a fast-growing franchise company revolutionizing cold therapy. Our innovative studios specialize in athletic recovery, pain management, wellness, and skin health. With a sophisticated and sleek brand, our studio environment creates a modern and upscale spa-like experience. We believe in simplicity, offering a minimalistic service menu focused on cutting-edge cold treatments. At Icebox, we pride ourselves on being approachable and inclusive, thereby attracting and catering to a diverse customer base. Icebox is on a mission to create healthier and happier communities, one freeze at a time! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Icebox Cryotherapy Studios Corporate.

Requirements

High Energy: A motivated, outgoing personality that excels in a fast-paced environment.
Wellness Knowledge: A solid foundational knowledge of health and wellness trends.
Team Player: A strong desire to learn, grow, and contribute to a team culture.
Communication: Comfortable interacting with high-end clientele and other franchise studios.
Multitasking: Ability to thrive while managing multiple priorities at once.
Reliability: Punctual, reliable, and excellent at time management.
Physical Ability: Must be able to lift 50 lbs.
High school or equivalent (Required)
Retail sales: 1 year (Required)

Responsibilities

Deliver an overall premium customer service experience from check-in to check-out.
Promote and educate clients on company products, services, and membership benefits.
Create lasting relationships with clients to further personalize their wellness journey.
Anticipate client needs to ensure a high-quality, seamless experience.
Answer customer queries and recommend specific services or packages tailored to guest goals.
Work with potential guests to introduce them to the benefits of Icebox.
Work closely with team members and visiting staff to ensure the "Icebox Experience" is perfect.
Maintain the cleanliness and high-end aesthetic of the studio.