Wellness Coordinator - Full Time

YMCA of Central New YorkBaldwinsville, NY
3d$18 - $22

About The Position

This position supports the mission and work of the Y, a leading nonprofit, charitable organization. Under the direction of the Senior Program Director, the Wellness Coordinator will assist in ensuring that members achieve their wellness goals. The Wellness Coordinator will be instrumental in helping members maintain existing healthy behavior habits and increase feelings of exercise-related competence. The Wellness Coordinator will assist in providing strong leadership to the Health & Wellness programs and staffing, to achieve program excellence and retention goals while ensuring the overall delivery of excellent customer service to all members and clients. The coordinator handles the day–to-day operations of the wellness center and assists in recruiting, staffing, training and supervision of the Fitness Floor Staff. The coordinator will also carry out administrative and supervisory responsibilities in accordance with the YMCA’s policies and procedures.

Requirements

  • Associate’s degree related to exercise science, physical education, exercise psychology or related field or two years of college with 18 credits in the above listed areas, or equivalent experience.
  • Excellent communication (both verbal and written) and interpersonal skills are critical to the success of this position.
  • Demonstrated ability to multi-task and handle multiple demands simultaneously with minimal direction.
  • Possess and demonstrate excellent customer service, supervising, decision-making, problem solving, team oriented, creative thinking, and leadership skills.
  • Ability to read, interpret and effectively communicate document, information and instructions such as safety rules, membership procedures, customer service, YMCA promotion and programs, and YMCA policies and procedures etc., train and instruct other staff members; promote the benefits of the YMCA, the facility and programs; and solve problems and take a leadership role in handling a variety of situations, problems, issues and/or complaints from members.
  • Brings to this position maturity, responsibility and a sincere interest in working with people of all ages.
  • Possess a general knowledge and understanding of YMCA, its goals, and its mission.
  • Possess knowledge of various resources for programming ideas and the skills to utilize that information in program implementation.
  • Proven competencies in administration, supervision, and program development.
  • Ability to observe confidentiality.
  • Able to work a flexible work schedule to include evenings and weekends.
  • Must complete online Blood-borne Pathogens, Employee Safety, Hazard Communications, and Youth Protection Series trainings prior to initial assignment to position.
  • Must hold CPR, AED, and First Aid certifications or successfully complete no later than 30-days after employment begins.
  • Must complete the following online Health & Wellness trainings within the first 90-days of employment:
  • Orientation to Healthy Living at the Y
  • Foundations of Listen First
  • Principles of Member Health & Wellness
  • Wellness Center at The Y
  • Must hold and maintain an active Personal Training Certification through ACE, ACSM, AFAA, NASM, NCCPT, NESTA NETA, NFPT, or Y Foundations of Strength and Conditioning.

Nice To Haves

  • Preferred 6 months’ experience in a Health & Wellness environment.
  • Preferred 2 years previous work-related experience in Health & Wellness Field
  • Preferred 1 year of supervisory experience.

Responsibilities

  • Models the YMCA core values of caring, honesty, respect, and responsibility.
  • Develops and maintains positive relationships with individuals and groups at all levels of the organization; supporting members connect with each other and the YMCA.
  • Maintains physical presence and always remains alert while on duty.
  • Knows and reviews all emergency procedures and responds to emergency situations immediately in accordance with YMCA policies and procedures; completes related reports as required.
  • Responsible for overall supervision and support of Fitness Staff and volunteers, follows and implements policies and procedures.
  • Manage the daily workflow of the department.
  • Oversee current & future youth and adult fitness programs (small group programs, personal training, healthy living programs).
  • Network to create partnerships with local organizations to offer additional programming.
  • Manage EGYM & Evolt maintenance, challenges and member engagement.
  • Create and implement innovative youth and adult fitness programs
  • Promote services offered for healthy living at the Y programs (ex - Livestrong, Moving for Better Balance)
  • Develop and implement innovative small group training programs and maintain personal training clients.
  • Train and mentor new hires while providing ongoing staff development.
  • Oversee the daily workflow of the department including timecard approvals and scheduling.
  • Provides constructive and timely performance evaluations.
  • Able to understand and perform duties of their direct reports.
  • Provides expertise in the program area, staying up to date on current best practices, compliance, and trends.
  • Maintains any on-site employee records including trainings and/or required certifications.
  • Knows, follows, and enforces all YMCA policies, rules, regulations, procedures, and staff expectations, including those for the prevention of child abuse.
  • Ambassador of all YMCA programs with a focus on department offerings and member engagement.
  • Performs equipment checks and ensures appropriate equipment is available as needed. Clean and store equipment per branch procedures.
  • Attend all mandatory meetings and trainings.
  • Is willing to step up, even if outside of the position description, to contribute to the overall success of the YMCA
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