Wellness Coordinator / Front Desk Associate

The Joint Chiropractic • Houston, TX

408d • $27,040 - $43,680

About The Position

The Wellness Coordinator / Front Desk Associate at The Joint Chiropractic is responsible for managing clinic operations, providing exceptional customer service, and promoting wellness memberships. This role requires a cheerful demeanor, multitasking abilities, and a commitment to continuous training to enhance skills. The position involves greeting guests, assisting new patients with paperwork, educating them about wellness services, and ensuring accurate member account management.

Requirements

• High School diploma or equivalent (associate degree or higher preferred).
• 4 years of customer service experience (preferred).
• 4 years of computer skills (preferred).
• Ability to use office equipment such as computers, scanners, and phone systems.
• Dedication to high-quality service and maintaining a professional appearance.

Nice To Haves

• Experience in sales or membership promotion.
• Familiarity with point of sale software.

Responsibilities

• Manage clinic phone calls and assist patients in the clinic.
• Greet guests and assist new patients in completing required paperwork.
• Educate patients about wellness services and membership options.
• Sell memberships to new and existing patients.
• Ensure all member accounts are current and accurate.
• Maintain cleanliness of the clinic and organization of the workspace.
• Commit to continuous training to enhance skills.

Benefits

• Employee discount
• Paid time off

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED