Wellness Consultant/Receptionist

Vida-Flo USA • Johns Creek, GA

401d • $35,360 - $45,760

About The Position

The Wellness Consultant/Receptionist at Vida-Flo is responsible for managing front desk operations, including client check-ins and check-outs, membership sales, cash handling, and providing exceptional customer service. This role requires strong organizational and communication skills, as well as the ability to multitask in a fast-paced environment. The position aims to create a positive experience for clients while adhering to HIPAA regulations and supporting the clinic's operational needs.

Requirements

• Experience in the medical, retail, fitness, or restaurant industries.
• Strong customer service skills with at least 1 year of experience preferred.
• BLS Certification preferred.
• Reliable transportation to/from the clinic.

Nice To Haves

• Bilingual in Spanish.
• Experience in a medical or spa-related environment.
• Familiarity with online software such as Booker or Square.

Responsibilities

• Manage daily front desk functions including checking clients in and out.
• Handle membership sales and cash transactions.
• Provide excellent customer service and support to clients.
• Answer telephone calls and address client inquiries.
• Maintain compliance with HIPAA laws and regulations.
• Obtain vital signs from clients as needed.
• Promote and sell the company's products and services.
• Build long-term relationships with clients and provide after-sales support.
• Participate in clinic upkeep and maintenance.

Benefits

• Wellness program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: No Education Listed