Wellness Coach (Nir Family Ymca & Midtown)

YMCA of Southeastern NCWilmington, NC
14d$12 - $16

About The Position

Join a passionate team dedicated to transforming lives through health and wellness! At the YMCA of Southeastern NC, our Wellness Coaches play a key role in helping members feel empowered, supported, and inspired in their wellness journeys. As a Wellness Coach, you'll create a welcoming and uplifting environment where individuals of all fitness levels can thrive. You'll provide expert guidance on healthy living, offer encouragement, and ensure a safe, enjoyable experience every step of the way. More than just fitness, you’ll build meaningful connections and foster a sense of belonging in our YMCA community.

Requirements

  • Must be 18 years of age.
  • GED preferred.?
  • Required certifications: CPR, First Aid, AED
  • Ability to work independently and in a group setting.
  • Basic knowledge of computers.
  • Excellent customer service skills.?
  • At least one year of experience coaching preferred.

Responsibilities

  • Relationship building activities: Create, a welcoming environment; Meets, greets and makes members and prospective members feel welcome; Introduces members of similar interest to one another; Responds to member questions and seeks out additional information when needed; and Thanks members for allowing us to serve them.
  • Monitor wellness areas, including locker room, provide orientations and assists members with workouts.
  • Check in members for classes.
  • Create a nurturing and safe environment by reporting suspicious activity that may lead to child abuse or may violate the code of conduct.
  • Keep supplies organized, maintain and clean facility and care for equipment; Maintain cleanliness of all selectorized and free weight equipment; Responsible for the care, returning, and storage of all equipment; Fill all wipe and hand sanitizer stations in fitness center when needed; Record all maintenance duties to Maintenance Director and HL Director/Supervisor; Clean, vacuum all areas in the fitness/weight rooms and classroom studios.
  • Engage in positive public relations with members; Maintain an air of professionalism at all times. Wears appropriate dress including closed toed shoes, no hats and nametag while on duty.
  • Knows all emergency procedures and is able to administer CPR/AED and first aid. Follows YMCA policies and procedures; responds to emergency situations.
  • Supervise and control occupancy and traffic flow on all equipment.
  • Check on all wellness orientations confirm and reschedule when needed. Give follow-up calls when needed to those missed appointments and verify dates and times.
  • Is a team player and attends staff meetings and trainings, as required. Maintains open communications with supervisor.
  • Assist in maintaining equipment and informing Director of any breakage or items needing replacement.
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