Wellness Coach - Hendersonville

YMCA of Western North Carolina•Hendersonville, NC

7d•$12•Onsite

About The Position

As the Wellness Coach, you will be responsible for delivering exceptional and outstanding customer service to all members, guests, and program participants. You will be responsible for creating a welcoming atmosphere, facilitating connections, giving inspiration, supporting members, providing options to members, and enhancing member retention. You will be instrumental in building relationships and assessing member needs and abilities in assistance with exercise equipment and workout plans. Every position within the YMCA is responsible for upholding the values and mission established by the YMCA of WNC and effectively enforcing all policies and procedures.

Requirements

Must be at least 16 years of age or older.
Obtain required YUSA trainings within 90 days
CPR and First Aid Certification within 90 days of hire
Attention to detail, with a consistently high level of responsiveness and follow-up.
Must have the ability and patience to instruct classes while using effective communication and human relations skills to handle situations with people of all socioeconomic levels.
Exceptional communication and customer service skills.
Must be a self-starter and able to work independently.

Responsibilities

Ensures that equipment and cleaning checklists for wellness equipment and supplies are completed during the shift.
Completes required facility rounds, checking all wellness areas.
Ensures proper implementation of wellness policies and procedures.
Assists leadership with wellness events at the YMCA as needed.
Supports the recruitment and retention of members by implementing wellness strategies.
Promotes wellness programs during interactions with existing and potential members.
Enforces YMCA policies, rules, regulations, and procedures, including emergency and safety procedures.
Performs other duties as assigned.