Wellness Coach

Services For The Underserved, Inc.•New York, NY

1d•$50,000 - $55,000

About The Position

SCOPE OF ROLE:The Wellness Coach will assist program participants with housing stabilization, support services and accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up. ESSENTIAL DUTIES & RESPONSIBILITIES:• Provide case management to assigned caseload.• Develop and monitor individual service plans in conjunction with agency program participants • Assist program participants with problem solving and crisis intervention.• Accompany program participants on medical, psychiatric, and public benefit appointments, asnecessary.• Act as advocate for program participants as appropriate; encourage and support self-advocacy.• Identification of any problems in daily living skills; hands on assistance and/or referral inaddressing problems in daily living skills.• Support Facilities Management staff in ensuring maintenance of apartment standards asoutlined by S:US and other diverse funders.• Supportive counseling to program participants as needed.• Regular home visits and hospital visits, as necessary.• Maintenance of a strong working relationship with all therapeutic support services to ensurethe best quality of care.• Documentation of all services in compliance with agency standards.• Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration.• Liaison to community-based services and groups including civic, social service government, andbusiness organizations.Participate in ongoing individual and group supervision, team meetings, case conferences,division meetings and trainings.• Adhere to on call cell phone system to facilitate crisis intervention, emergencies and othersituations that require immediate action.• Other duties as assigned.

Requirements

Bachelor’s degree in Social Work or related human services field, with two years of experienceworking with individuals with mental illness, substance use issues and/or a history of homelessness, or in the human services field.
Experience in group work, tenant organization, case management, referral, and/or communityoutreach strongly preferred.
Experience or training in peer counseling or advocacy preferred.
Computer literate in Microsoft suite, skill sets in Word, Excel, and Outlook.

Nice To Haves

Bilingual English/Spanish speaking preferred.

Responsibilities

Provide case management to assigned caseload.
Develop and monitor individual service plans in conjunction with agency program participants
Assist program participants with problem solving and crisis intervention.
Accompany program participants on medical, psychiatric, and public benefit appointments, asnecessary.
Act as advocate for program participants as appropriate; encourage and support self-advocacy.
Identification of any problems in daily living skills; hands on assistance and/or referral inaddressing problems in daily living skills.
Support Facilities Management staff in ensuring maintenance of apartment standards asoutlined by S:US and other diverse funders.
Supportive counseling to program participants as needed.
Regular home visits and hospital visits, as necessary.
Maintenance of a strong working relationship with all therapeutic support services to ensurethe best quality of care.
Documentation of all services in compliance with agency standards.
Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration.
Liaison to community-based services and groups including civic, social service government, andbusiness organizations.
Participate in ongoing individual and group supervision, team meetings, case conferences,division meetings and trainings.
Adhere to on call cell phone system to facilitate crisis intervention, emergencies and othersituations that require immediate action.
Other duties as assigned.