Wellness Coach Lead
About The Position
As a Wellness Coach Lead, you will be responsible for delivering exceptional and outstanding service to all members, guests, and program participants. You will be responsible for complete performance of implemented wellness strategies, including helping members set physical activity processes and outcome goals, learning how to monitor and evaluate progress, and developing self-management skills consistent with sustained health behavior and increased exercise-related competence. As a Wellness Coach Lead, you are instrumental in serving members through wellness programs as well as operational responsibilities of the Wellness department. You will lead, train, and motivate Wellness Coaches. They must perform program responsibilities in accordance with the policies, goals, values, and mission established by the YMCA of WNC.
Requirements
- Must be at least 18 years of age or older.
- Complete all Coach 1 and Coach 2 training and requirements
- CPR and First Aid certification is required within 90 days of hire
- Attention to detail, with a consistently high level of responsiveness and follow-up.
- Must have the ability and patience to instruct classes while using effective communication and human relations skills to handle situations with people of all socioeconomic levels.
- Ability to teach and explain information to members.
- Exceptional communication and customer service skills.
- Must be a self-starter and able to work independently.
Nice To Haves
- Personal trainer or group exercise certifications are preferred but not required.
Responsibilities
- Ensures that equipment and cleaning checklists for wellness equipment and supplies are completed during the shift.
- Completes required facility rounds, checking all wellness areas.
- Ensures proper implementation of wellness policies and procedures.
- Schedules, implements, and documents coaching connections during shifts.
- Creates and promotes a member-focused culture and models relationship-building skills (including Listen First) in all interactions by completing engagement tasks required by the department.
- Assists leadership with planning and implementation of wellness events at the YMCA.
- Assists leadership with management of Wellness floor needs, i.e., scheduling, equipment inventory/maintenance, special projects, or administrative work as assigned.
- Supports the recruitment and retention of members by implementing wellness strategies.
- Enforces all YMCA policies, rules, regulations, and procedures, including emergency and safety procedures.
- Performs other duties as assigned.
Benefits
- Full-time employees receive medical, dental and vision insurance, group life insurance and long-term disability paid by the Y; short-term disability, term life insurance and dependent life insurance is available for purchase; generous paid time off, retirement plan with employer contribution of 12% of salary (subject to eligibility requirements), free YMCA membership, free afterschool childcare and summer day camp and program discounts.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
