Wellness Attendant

Rio Mar Hospitality Management
2d

About The Position

The Wellness Attendant is responsible for ensuring a seamless, luxurious, and relaxing experience for all guests. This role involves maintaining impeccable cleanliness and hygiene standards, providing excellent guest service, and supporting day-to-day operations of the spa and wellness facilities. The ideal candidate is attentive, proactive, and passionate about delivering outstanding guest experience in a prestigious environment. This role oversees the cleanliness and organization of the spa, fitness facilities and spa poolside areas.

Requirements

  • High school diploma or equivalent required.
  • Bilingual proficiency (English and Spanish) is required.
  • Minimum of 1 year experience in spa, wellness, hospitality, or recreation facility roles preferred.
  • Excellent verbal and written communication skills.
  • Knowledge of basic safety and first aid principles is advantageous.
  • Proficient in computer systems and applications.
  • Can maintain strong attention to detail and uphold high hygiene standards.
  • Has the ability to provide exceptional guest service while projecting a positive, healthful, and welcoming image.
  • Can solve problems effectively, manage time efficiently, and handle multiple tasks simultaneously.
  • Has the ability to stay organized while maintaining a professional and approachable demeanor that reflects the organization’s values.
  • Can adapt quickly to changing priorities and support the team in achieving operational goals.
  • Can thrive in a fast-paced, luxury spa setting while maintaining composure, professionalism, and a calm presence.
  • Has the self-motivation to take initiative, anticipate guest needs, and proactively support smooth operations without constant supervision.
  • Is able to collaborate effectively with colleagues, supporting teamwork and contributing to a positive and professional spa atmosphere.
  • Ability to work flexible hours, including weekends and holidays as required.
  • Ability to stand for long periods of time.
  • Can bend, stoop, reach above and below the waist, push, pull, and climb stairs or ladders as needed.
  • Ability to lift and carry up to 50 pounds, and assist with light physical tasks when needed.
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