Wellness advisor

Massage Envy • Deerfield Beach, FL

100d • $14 - $15

About The Position

Do you have a passion for helping others? At the Massage Envy Hillsboro franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Requirements

• Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care.
• People of integrity ready to champion the well-being of members, guests, and team members.
• Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
• Masters of customer service who makes everyone they interact with feel valued and supported.
• Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.
• Great teammates who can work well with others in a fun and fast-paced environment.
• Supporters of total body care with a general knowledge of massage and skin care services.

Nice To Haves

• Previous retail or sales experience.
• Previous customer service experience.

Responsibilities

• Help clients understand the benefits of regular massage, skin care and stretch.
• Establish relationships with members and guests to grow and retain a client base.
• Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.
• Provide outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
• Promote the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
• Drive member retention through outreach via phone and email to current members.
• Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
• Protect our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

Benefits

• Competitive base pay of $14-15/ hour plus bonuses and commissions.
• Flexible schedules - one weekend shift required.
• Employee Assistance Program.
• Employee referral bonus program.
• Supplemental dental, vision, accident, hospital medical plans.
• Company sponsored Tele-Health for all employees and employee’s household members.
• Employee Massage Envy Membership including 1-hour service of your choice per month and additional services at a discounted rate.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED