Well-Being Attendant

Penn State University • University Park, PA

100d • $12 • Hybrid

About The Position

Campus Recreation is committed to fostering health and well-being within our community. Our well-being room provides a peaceful environment for relaxation and rejuvenation. Within the department of Campus Recreation, the Well-being Attendant will help maintain the cleanliness and ambiance of the well-being room, assist patrons, and support well-being activities. This individual must be able to uphold Campus Recreation policies and procedures, support the operations of the well-being room, and assist with Campus Recreation Well-being programming and initiatives.

Requirements

• Strong problem-solving skills and ability to be proactive in decision-making.
• Ability to positively interact with student staff and patrons.
• Ability to work independently.
• Complete all required Penn State LRN training(s).
• Work a minimum of 10 hours per week. Average of three hours/week for department focused work.
• Attendance/Availability - must keep accurate and up-to-date availability in When-To-Work.
• Accommodate a variable work schedule that may include early mornings, late evenings, and/or weekends.
• Successfully complete American Red Cross or equivalent Adult CPR/First Aid after hire.

Nice To Haves

• Time Management: Ability to balance work with academic responsibilities.
• Adaptability: Flexibility to handle different tasks and adjust to changing schedules.
• Problem-Solving: Quick thinking to address patron concerns and operational issues.
• Empathy: Understanding and addressing the needs of patrons with care.
• Teamwork: Collaborating effectively with other staff members.
• Initiative: Proactively identifying tasks that need to be done and act accordingly.

Responsibilities

• Assist in providing exceptional customer services to patrons.
• Responsible for scheduling and assisting patrons with making reservations in Fusion software.
• Greet and check for proper identification of all guests via Fusion facility management software.
• Educate patrons on well-being initiatives and Penn State Flourish model.
• Keep the well-being facility clean and organized, including lounge area, massage chairs, and mind-body spaces.
• Encourage positive group development by engaging with participants and promoting a culture of respect and trust.
• Responsible for upholding the risk management plan for student staff, which is designed to prevent injuries as well as prepare students to respond appropriately to accidents, injuries and life-threatening emergencies.
• Ensure well-being room is safe, secure, and operational.
• Responsible for opening and closing procedures of well-being room.
• Routine and/or special cleaning of equipment within well-being room.
• Ability to troubleshoot employee requests or problems with equipment and well-being room.
• Assist Well-being Manager with staffing concerns.
• Complete other responsibilities as assigned by Wellness Manager or Fitness & Well-being Professional Staff.

Benefits

• Starting Rate: $12.50/hour

What This Job Offers

• Job Type: Part-time
• Industry: Educational Services