Our mission is to make the world better by making welding understandable. We design and execute customer support projects, demonstrations, and equipment/consumable development and evaluations. Efforts will focus on developing and implementing solutions with existing equipment and consumables or working with customers and internal teams on next-generation solutions. Internally AE is the Voice of the Customer, externally we are the Welding Experts.Description (Duties & Responsibilities) Interface with customers, segment teams, and Technical Sales Reps to understand and identify industry challenges and solution gaps Manage Applied R&D projects through customer support projects, solution development, demonstrations, and evaluations Troubleshoot complex welding application problems Assess and advise on productivity improvement opportunities for customers Demonstrate welding solutions and speak to the value of implementation Learn and support Lincoln Electric welding product lines as SME Act as the voice of the customer for MRD and CRD in the product development process Collaborate with cross-functional teams, including sales, machine and consumable R&D, product management to develop and deliver welding solutions Grow and maintain expertise in AWS and AISC industry trends
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Job Type
Full-time
Career Level
Mid Level