Welcome Team and Retail Assistant (Seasonal)
About The Position
Be the first smile, the first story, and the first unforgettable moment. As a Welcome Team & Retail Assistant, you’re not just greeting guests—you’re setting the tone for an experience people will remember long after they leave. From lively event days to everyday discovery, you’ll be at the center of it all, connecting people to something meaningful while working in a dynamic, high-energy environment. The seasonal Welcome Team & Retail Associate role works May through September and is located in Medora, ND! Enjoy flexible scheduling with the opportunity to work part-time or full-time during our peak season (May–September)—a great way to earn more while being part of our busiest and most exciting time of year.
Requirements
- Requires standing for extended periods and occasional lifting (up to approximately 25lbs).
- Onsite role based in Medora, North Dakota.
- Must have reliable transportation to and from the Library site.
- May include evenings, weekends, and holidays based on operational needs.
- No housing provided.
Responsibilities
- Welcome and orient visitors upon arrival, providing clear, friendly guidance that sets the tone for a positive and engaging visit.
- Support admissions and access processes, including ticket scanning, wristband distribution, and basic troubleshooting, ensuring efficient andaccurateentry.
- Deliver excellent retail service, assisting with purchases, answering product questions, and maintaining a clean, well-presented shop environment.
- Provide wayfinding and general information, helping visitors navigate exhibits, amenities, and daily programming with confidence.
- Model TRPL’s service standards, including accessibility awareness, inclusion, and respectful engagement with diverse audiences.
- Respond to visitor questions or concerns, escalating issues appropriately and supporting service recovery when needed.
- Maintain operational readiness, including restocking retail items, organizing welcome areas, and following opening and closing procedures.
- Collaborate across teams, sharing observations, visitor feedback, and operational insights with supervisors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
