Welcome Desk Associate-The Salvation Army Kroc Center

The Salvation Army USA Central Territory • South Bend, IN

102d • $12

About The Position

The Salvation Army is seeking a dedicated individual to provide world-class customer service to the community. This role involves ensuring that all customers, clients, and members receive prompt and courteous service, embodying an attitude of Christian hospitality. The position includes performing point of sales (POS) transactions and CCMS functions at the Welcome Desk, as well as handling all Welcome Desk duties. Responsibilities also include serving customers, clients, and members, managing incoming telephone calls, greeting visitors, and responding to emails in a friendly and business-like manner. Additionally, the individual will direct calls to the appropriate program or staff in a timely manner.

Requirements

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Basic Microsoft knowledge.
• Ability to grasp, push, pull objects and reach overhead.
• Ability to lift and carry 40 lbs.
• Attendance/Punctuality.

Responsibilities

• Provide world class customer service to the community; ensure all customers, clients, and members receive prompt and courteous service with an attitude of Christian hospitality.
• Perform point of sales (POS) transactions/CCMS functions at the Welcome Desk.
• Perform all Welcome Desk duties.
• Serve customers, clients, and membership.
• Receive and handle incoming telephone calls, greet visitors, and respond to emails in a friendly and business-like manner.
• Direct calls to appropriate program/staff in a timely manner.

Benefits

• FREE College Course at Indiana Wesleyan University on-line program
• Free Kroc Membership
• Discounts at local establishments

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed