Welcome Center Clerk

YMCA of HonoluluHonolulu, HI
108d$18

About The Position

The Welcome Center Clerk provides front line customer service to all individuals using the facility at the Central YMCA in Honolulu; including guests visiting the facility and residents living at the facility. The Welcome Center Clerk is the face of the Central YMCA and must be a good representation of the Y's values. The clerk handles the main switchboard, mail, cash drawer, and check-in/out procedures for residents.

Requirements

  • Must be at least 18 years of age.
  • Previous customer service experience required.
  • Understanding of group work process and communication.
  • Proficient in Microsoft Office.
  • Experience with computer technology required.
  • Must be people oriented, well organized, and able to multi-task.
  • Knowledge of program fiscal management preferred.

Nice To Haves

  • Knowledge of program fiscal management preferred.

Responsibilities

  • Provide front line customer service to guests and residents.
  • Handle the main switchboard and manage incoming calls.
  • Process mail and manage cash drawer operations.
  • Oversee check-in and check-out procedures for residents.

Benefits

  • Free Y membership with employment
  • Referral bonuses for referring a new hire
  • Up to 60% discounts on Y programs, camps, preschool, childcare, and more.
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