Mars Petcare-posted 8 months ago
Full-time • Entry Level
Fort Smith, AR
Food Manufacturing

Mars Petcare is seeking a Welcome Center Associate to join our exciting pet food business at a Fort Smith, AR manufacturing plant. We focus on the unique needs of cats and dogs. Our obsession with detail allows us to deliver precise, effective nutrition and help them become their magnificent best. As part of our overall total compensation package, Mars Petcare offers a competitive benefits package to all associates: Medical, Dental, Vision & Life Insurance, Short- & Long-Term Disability, and 401k match. Associates are also immediately eligible (based on hire date) for up to three weeks of vacation, 12 Paid Holidays per year, Sick Pay, Maternity & Parental Leave, and annual bonus earning potential, plus many other ancillary benefits not listed here.

  • Maintain Appointment Schedule for all inbound orders
  • Perform various WMS functions: shipment confirmations, Trailer dispatch, checking trailers into the system etc.
  • Tender loads within Transplace WMS use for printing BOLs and closing orders
  • Constant communication with shipping teams to ensure efficient flow of work and high service levels to our customers
  • Trailer Pool management
  • Perform and send daily yard check report
  • Respond to emails regarding any of our scrap load carriers
  • Maintain shipping supplies within the welcome center
  • Monitor the shipping window, office phone system and inbound/outbound gates
  • Maintain incoming outgoing shipping log
  • File all necessary shipping paperwork
  • Support Manager and Leads on all shifts
  • Minimum of a High School Diploma or equivalent
  • 2 years experience in Shipping Office/yard Management
  • Strong organizational and multi-tasking skills
  • Strong written and verbal communication skills, with demonstrated strength in conflict resolution
  • Strong interpersonal skills, with the ability to work well with associates within all levels of the organization
  • Excellent computer skills with experience in Warehouse Management systems and order processing systems
  • Working understanding of our receiving process and manufacturing process
  • Ability to work with little or no supervision
  • Ability to Work 12 hour shifts and cover overtime
  • 3-4 years of shipping office experience
  • Working knowledge of SAP and/or JDA
  • Ability to tolerate an ambiguous environment
  • Demonstrated ability to work with little to no guidance
  • Medical, Dental, Vision & Life Insurance
  • Short- & Long-Term Disability
  • 401k match
  • Up to three weeks of vacation
  • 12 Paid Holidays per year
  • Sick Pay
  • Maternity & Parental Leave
  • Annual bonus earning potential
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