Welcome Center Associate
About The Position
The Granite YMCA is seeking a friendly and service-oriented Welcome Center Associate to create a positive first impression and meaningful connections with our members and guests. This part-time role is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and is passionate about building community. As a Welcome Center Associate, you will be the first point of contact for members and visitors, delivering exceptional service while promoting YMCA programs, values, and mission. You’ll help ensure a welcoming, inclusive environment where everyone feels they belong.
Requirements
- Customer service experience preferred
- Strong interpersonal and communication skills
- Ability to work effectively in a fast-paced environment
- Experience handling financial transactions preferred
- Proficiency with computers and basic software (Word, Excel, Outlook or similar)
Nice To Haves
- Experience with SGA or similar membership software preferred
Responsibilities
- Greet members and guests warmly, build relationships, and provide exceptional customer service
- Act as a positive ambassador for the Granite YMCA and connect members with programs and services
- Serve as the first point of contact for member concerns and problem-solving
- Process memberships, program registrations, and financial transactions
- Sell memberships and programs and provide cause-driven facility tours
- Communicate facility usage, programs, and events accurately
Benefits
- Paid Time Off
- Free YMCA Membership
- Discounts on YMCA programs and services
- Tuition discounts to some NH and online schools
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
