Weekend Shift Supervisor

Securitas•Cincinnati, OH

1d•Onsite

About The Position

The Weekend Shift Supervisor is responsible for overseeing Security Officers, Lead Officers, and other company personnel at client sites. This role involves ensuring that all post orders are followed, established rounds are completed, and required reports are filed, as well as notifying authorities and clients in emergency situations. Key duties include coaching, disciplining, and training staff, assisting with payroll, ensuring adequate post coverage, and preparing various reports. The supervisor will also inspect posts, meet with subordinates, and engage with client representatives to ensure security requirements are met and to provide quality customer service. Supervisory responsibilities may encompass interviewing, orienting, training, performance appraisal, rewarding, disciplining, addressing complaints, resolving problems, and making hiring and termination recommendations. The supervisor may also be required to perform the duties of a Security Officer.

Requirements

Minimum of 2–3 years of security experience in a high-risk or highly regulated environment.
Demonstrated experience with access control systems, incident management, and customer service in an airport or similarly regulated environment.
Experience working with access control platforms.
Experience operating and/or monitoring surveillance and screening systems.
Strong verbal and written communication skills.
Ability to think critically and effectively de-escalate and resolve conflicts.
Physical ability to respond to emergencies and complete required patrols.
Must successfully pass a 7-year background check.
Must meet background requirements for the Ohio Guard Card License.
Must pass a lab-based drug screening.
Ability to obtain and maintain CPR/AED/First Aid certification.
High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers.
Knowledge of security operations with an emphasis on patrol, inspection and response services.
Knowledge of supervisory practices and procedures.
Ability to provide positive direction and motivate performance.
Understanding of a variety of security and safety devices and controls.
Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
Ability to track and maintain schedule assignments.
Ability to be an effective team member.
Ability to maintain professional composure when dealing with unusual circumstances.
Courteous telephone manner.
Ability to adapt to various sites and changes in post procedures.
Ability to write routine correspondence, including logs and reports.
Good organizational skills.
Strong customer service and results orientation.
Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.

Nice To Haves

Prior law enforcement, military, or government experience (e.g., DHS, CBP) preferred.
Associate’s degree or higher in Criminal Justice or a related field preferred.
Minimum 2 years of experience in retail preferred.

Responsibilities

Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s).
Acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed.
Notifies proper authorities and client in emergency situations.
Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.
Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.
Assists in the submission of payroll and personnel information to the company as designated.
In conjunction with company management or designated representatives ensures adequate coverage of all posts and positions.
Prepares, files, and submits various reports as required.
Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
As assigned, in accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and, making hiring and termination recommendations.
May perform the duties of a Security Officer in accord with post orders and company policy.