Toll Brothers-posted 8 months ago
Part-time • Entry Level
Jersey City, NJ
Construction of Buildings

Toll Brothers City Living seeks a Part Time Sales Assistant to join our high-rise team located in West New York, New Jersey. Sales Assistants serve an important role on the Toll Brothers sales team as they work together to achieve all community team goals. This includes delivering a luxury customer experience and satisfaction from their first visit through move-in, serving as a point of contact for customers and providing administrative support to the sales team. This position needs to have attention to detail and organizational skills to ensure the sales center functions are coordinated to achieve a high level of productivity and support overall sales success. The schedule for this position is Saturday and Sunday - 11:00am-6:00pm.

  • Provide administrative support for the sales team
  • Monitor community and model home appearance to achieve established company standards
  • Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc.
  • Prepare paperwork and real estate related documents through the corporate workflow process such as exhibits, diagrams, endorsements, mortgage documentation, etc.
  • Track and update community sales team reports, community dashboards, contact report tracking, scorecards and standards of excellence
  • Assist in facilitating mortgage process, which can include ensuring buyer makes application with TBI Mortgage and receives commitment letter
  • Work with customer's lender to ensure loan is on track to settle, providing documentation, creating and providing comps to a lender's appraiser
  • Responsible for stocking homeowner Tiffany closing gifts, model supplies, etc. for assigned community
  • Work with customers visiting the sales center
  • Demonstrate model home and present community/floorplan features to customers
  • Assist with scheduling post-sale contract appointments, facilitating the customer visitation process including scheduling, meeting, and welcoming customers who visit before and during their buying process
  • Support the weekly communication processes with post-sale customers when appropriate
  • Provide customers with relevant weekly updates on the status of their build including sending photos of the home under construction when appropriate
  • High School Diploma or GED
  • 1+ years of sales or administrative experience
  • Knowledge of Microsoft Office
  • Excellent planning, organization, communication, and administrative skills
  • Associates or Bachelor's degree
  • CRM software
  • Comprehensive medical/dental insurance
  • 401(k) with a match
  • Discounted stock purchase
  • Discounts on mortgages, homes, appliances, and much more
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