Weekend Receptionist

Ridglea Country Club•Fort Worth, TX

About The Position

The Weekend Receptionist is responsible for greeting Members and Guests in person and on the Telephone Switchboard. Must respond to and address numerous and varied requests from the Members and Guests. Additionally, perform routine clerical duties assigned by Members Service and Communications Manager.

Requirements

Must be 18 years of age or older.
Must have some clerical work experience.
Have an educational / work history reference list available upon request.
Must be able to communicate in and have a basic comprehension of the English language or be enrolled in classes to enhance the ability to communicate in and comprehend English.
Must have the knowledge of basic clerical skills.
Must have a working knowledge of Telephone Switchboard skills.
Must have a working knowledge of PC skills.
Must have good interpersonal skills.
Must be able to work a flexible schedule and/or over time if needed.
Must be available to work weekends and holidays.
Must work well with others as a team and help co-workers as needed.
Should have an eye for detail.
Must possess honesty and integrity.
Must be always courteous and tactful towards members, superiors, and co-workers.
Must be innovative and look for areas that need improvement.
Must always treat others with kindness and respect.
Perform other duties as required.
Must conduct him/herself in a professional manner when on shift.
Must arrive in and maintain a professional appearance at work.
Must have a dependable means of transportation to and from work.

Responsibilities

Greet Members and Guests at the Receptionist Desk.
Greet Members and Guests over the Telephone Switchboard
Satisfy the Members need or request by either directly fulfilling it or getting them to the proper person that can fulfill it.
Take messages and route phone calls to the appropriate person or department.
Opening the Telephone Switchboard by taking it out of Night Mode each day by 8:00 AM.
The Lobby Event Board that details all events in the Club each day must be updated by 8:00 AM.
The Receptionist Desk and surrounding area must be clean and inviting by 8:00 AM each day.
Incoming mail typically arrives each day by 10:30 AM and should be sorted and delivered to the proper recipients by 11:00 AM each day.
Assist the Accounting Area in stuffing and mailing Members monthly billing statements so that all can be mailed by the 5th of the month.
Enter Member reservations into the appropriate Reservation Sheet on the PC forty-eight hours prior to the scheduled event.
Communicate with the PM Receptionists each day as to new events or promotions they need to be aware of or what projects need to be worked on during their shift.
Assist the Accounting Area and the Administrative Office with any clerical tasks such as filing, typing, folding or cutting tasks that need to be done.