Weekend Receptionist

Clarendale Arcadia•Milwaukee, WI

2d•$18

About The Position

Are you looking for a supportive and compassionate work environment? Are you experienced in phone etiquette, front-of-house service, and administrative work? If you're seeking a team-oriented workplace that builds you up to succeed and makes a difference in people’s lives, you’ve found the place! When you work at Eastcastle Place, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! We are seeking a new Weekend Receptionist to join our team. Your role will be to answer and transfer all incoming calls in a courteous and professional manner, provide assistance to residents, staff, guests, and vendors, and perform various clerical duties as assigned. As a member of the Resident Services department, you will work with residents, staff members, and guests, and report to our Director of Resident Services.

Requirements

High school diploma or GED
3–5 years of receptionist or related experience
Friendly, professional communication and customer service skills
Strong organizational and multitasking ability
A positive attitude and willingness to learn
Familiarity with Microsoft Office and general office equipment
Ability to remain composed under pressure
Empathy, compassion, and a team-oriented mindset

Responsibilities

Promptly answer and transfer all incoming calls courteously and professionally
Welcome and guide all visitors, vendors, and residents with warmth and professionalism
Monitor building access and ensure all guests and vendors sign in appropriately
Open and close the reception desk, securing all files, keys, and office equipment
Communicate messages clearly and promptly to the appropriate individuals
Assist with recording payments, reservations, cancellations, and other clerical tasks
Stay informed of community events to serve as a helpful resource to residents and visitors