Weekend Overnight Concierge (Friday-Saturday, 11p-7a)
About The Position
At Bozzuto, every team member shares a deep commitment to doing good for those around us, designing, building, managing, and maintaining one-of-a-kind residences. The company fosters a welcoming, inclusive workplace where teamwork thrives, guided by core values of concern, creativity, passion, and the pursuit of perfection. As the Weekend Overnight Concierge, you are the first point of contact for prospects and residents, responsible for creating stellar first impressions and building positive, ongoing relationships. The role involves a natural ability to engage in conversation and make people feel at home, personalizing interactions by knowing customers' names and preferences, including those of their pets.
Requirements
- 2+ years’ experience in a hospitality, retail, travel or hotel environment
- Outstanding communication skills, both written and verbal
- A sharp professional appearance
- Competent with various software, apps and computer programs
- An eye for detail and a knack for anticipating a customer’s needs
- A customer-focused mentality
- Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)
Responsibilities
- Solving problems and providing timely assistance to residents and prospects with care
- Event planning - executing meaningful events and activities that engage residents and foster a sense of community
- Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
- Generating awareness, interest and excitement via social media
- Encouraging happy customers to share the love by writing reviews on social networking sites
- Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
- Working weekends or evenings depending on the shift
Benefits
- additional bonus opportunities
- award-winning culture
- benefits that take into consideration everything from career development, retirement, family matters and health and wellness
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
