Weekend Host/ess PT

The Marcus Corporation•Minneapolis, MN

22h•$19•Onsite

About The Position

Located in the vibrant heart of downtown Minneapolis' entertainment district, The Lofton Hotel offers an upscale experience with a perfect blend of modern amenities and exceptional service. You will have the opportunity for a rewarding career working with Minnesota’s first Hilton Tapestry Collection hotel, with hospitality professionals who together make the hotel one of the top ranked in Minneapolis. Our priority is providing our guests and team members with exceptional experiences every day. Compensation\: $18.86/HR What will you be doing?

Requirements

Ability to read, speak, and write the English language, to fully comprehend guest requests, memos, and reservations.
Ability to remember, recite, and promote a variety of menu items.
Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
Ability to interact with adults and children in a professional manner.
Maintain a clean environment and ensure area is always organized.
Ability to work POS system.
Computerized Reservation System handling.
Flexible schedule preferred.
No prior experience required.

Nice To Haves

Prior hospitality experience preferred.
Cash handling experience preferred.

Responsibilities

Meet and greet guests as they arrive, gather information such as name, check guest’s reservations or log them in as set up.
Politely take guests to table, hand them menus, wine list, and inform them who their server will be, inform them of specials and leave with a courteous greeting.
Receive, record, and make any necessary arrangements for reservations and special functions in the restaurant.
Act as a cashier for Dining Room.
Thank all guests graciously and invite them to return.
Assist with banquet event orders and set up for private functions.
Maintain all cleanliness and sanitation of restaurant area along with personal hygiene.

Benefits

A free, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
“Two for one” movie theatre coupons at Marcus Theatres
Ability to grow your career, and transfer from one property to another
Paid time off
Medical, dental, and vision insurance, company-paid life insurance, and an employee assistance program
401k with employer match
Early wage access
And more!