Weekend Day Shift Coordinator

BBI Logistics LLC • Columbus, OH

50m

About The Position

BBI Logistics offers transportation solutions including, but not limited to truckload, intermodal, LTL, expedited, purchase order consolidation, route optimization, cold storage, and disaster response. As a part of our support team, you will act as the lifeline between our sales team and transportation partners.

Requirements

• High School Diploma. Bachelor’s Degree preferred.
• 1+ years of relevant customer service experience.
• Self-motivated with a strong desire to meet customer needs.
• Desire for a long-term career with a fast-growing company.
• Must be able to work a flexible schedule on weekends.

Nice To Haves

• Transportation industry knowledge and experience is a plus.

Responsibilities

• Handle a high volume of inbound and outbound phone calls, ensuring pick up and deliveries are on schedule.
• Build relationships with carriers and customers to understand needs and ensure an excellent customer service experience.
• Responsible for the coordination, scheduling, and planning of customer freight shipments.
• Analyze and negotiate rates with carriers based on current market prices.
• Update Account Managers on any issues that arise throughout and resolve issues in a timely and professional manner.
• Ensure all proper paperwork is received for billing.
• Work efficiently and effectively in a fast-paced environment.
• Document and manage all tasks in our internal systems.
• Respond to customers efficiently, thoroughly, and professionally.

Benefits

• Don’t worry about paying for parking – we’ve got you covered
• We care about your well-being, so we contribute to the cost of your health benefits
• Invest in your future with our 401K match and profit sharing
• Paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees