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The Concierge organizes, coordinates, and implements various resident services and programs and acts as an information source to residents. This role also plays an integral part in the sales process by working closely with the Community Manager and Sales Consultant/s. This role does whatever is necessary to make the selling process more effective and the move-in process more efficient. The Concierge - SH will assist with all aspects of sales and marketing for the community. The Concierge will contribute to the success of the community sales team's achievement of year-end budgeted occupancy, revenue, and resident retention goals.