Weekend Clinical Support Specialist

Good Shepherd Community CareNewton, MA
2d$46,000 - $55,000Onsite

About The Position

Named by The Boston Globe as one of the Top Places to Work in Massachusetts for the last three years, our community-based, mission-driven hospice and palliative care organization seeks a Weekend Clinical Support Specialist to join its expanding clinical team. Job Responsibilities: The Weekend Clinical Support Specialist oversees the answering of phones and triaging calls to the weekend team. The role assists with compliance and documentation procedures and facilitates the clinicians’ work by helping as needed with the communication of clinical information and ordering medical equipment/supplies. Candidate must have strong communication and time management skills and be eager and willing to handle the diverse responsibilities of the job with a helpful, professional attitude and a friendly demeanor.

Requirements

  • 1-2 years of healthcare experience.
  • Ability to take initiative, work independently, and multitask
  • Manage time and prioritize efficiently
  • Outstanding verbal and written communication skills
  • PC proficiency in Google Suite, Word, and Excel
  • A professional and caring demeanor in person and on the telephone

Responsibilities

  • The Weekend Clinical Support Specialist oversees the answering of phones and triaging calls to the weekend team.
  • The role assists with compliance and documentation procedures
  • Facilitates the clinicians’ work by helping as needed with the communication of clinical information and ordering medical equipment/supplies.

Benefits

  • Competitive salary
  • Four weeks paid time off in first year, to increase with tenure
  • 12 paid holidays
  • Health, dental, and vision insurance: coverage begins as of your start date
  • Life insurance
  • 403(b) with company match
  • Flexible Spending Account
  • Short and Long Term Disability
  • Employee Assistance Program
  • Partnership with Regis College for reduced tuition rates
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