Weekend Circulation Supervisor

Whitman College-posted about 13 hours ago
Part-time • Entry Level
Onsite • Walla Walla, WA
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At the direction of the Access Services Manager, the Circulation Supervisor is accountable for supervising Access and User Services during weekend hours of operation (Saturday, 10AM – 6PM; Sunday, 10AM – 5PM) overseeing space for a vibrant campus community. This includes circulation, course reserves, stacks maintenance, interlibrary loan and resource sharing services. This position supervises student Circulation Assistants and ensures the security of the Library, including opening and closing the facility. This is a part-time position with an FTE of 0.25 working 520 hours during the 9-month academic year.

  • Public Services Supervision (30%) Learn, review and provide feedback to the Access Services Manager for policies for Whitman and Walla Walla Community members.
  • Oversee public service and maintain a secure environment conducive to studying during assigned working hours.
  • Directly resolve complicated issues, whether in person, on email or over the phone with library patrons.
  • Work with Whitman Security, the Access Services Manager and the Head of User Services to ensure security during assigned working hours.
  • Access Services Operations Supervision (30%) Supervise Interlibrary Loan (ILL), Consortial Resource Sharing (Summit) and Fulfillment operations during assigned shifts to support scholarly work and ensure the Collection is maintained in working order.
  • Oversee and adjust the schedule for routine tasks for student workers.
  • Utilize procedures and train student workers on using procedures to ensure accuracy.
  • Create community patron accounts and processes payments for library borrower’s cards and fines.
  • Student Worker Supervision and Support (20%) Supervise student workers during assigned shifts.
  • Train recently onboarded student workers on routine tasks.
  • Monitor work of student workers and provide feedback as needed, communicating larger patterns or behavioral issues to the Access Services Manager.
  • Evolving Project Support and Maintenance (20%) Supervise, assign and perform project work.
  • Maintain and develop skills that are necessary for the position's duties.
  • Must be able to explain and/or demonstrate possession of the knowledge, skills, and abilities to safely perform the essential functions of the job, with or without reasonable accommodation. Specifically,
  • Ability to positively and actively contribute to the college’s core values of diversity, equity, inclusion, antiracism and access.
  • Customer service skills to support the needs of a diverse campus community.
  • Ability to learn how to perform and monitor Interlibrary Loan, Consortial Resource Sharing and Fulfillment work.
  • Skills to direct and supervise student workers in a positive way.
  • Experience following and ensuring that others follow work expectations.
  • Experience interpreting and enforcing policies.
  • Ability to work from and explain written procedures to others.
  • Ability to communicate asynchronously with colleagues.
  • Knowledge of basic library functions.
  • Knowledge of DEIA best practices necessary to support a diverse team of student workers.
  • 1 year of experience exercising independent judgment in a patron-centered environment.
  • OR a combination of relevant education, training and experience.
  • Whitman College values diverse pathways to acquiring skills and knowledge, and encourages applicants to demonstrate how their background aligns with the role.
  • Supervisory experience.
  • Associate’s degree.
  • Experience with library technology.
  • Please note that while the description details both required and preferred qualifications, we want applicants to be aware that they do not need to have all of the preferred qualifications to be considered for this position. If you meet the minimum qualifications and have passion for the work, you are encouraged to apply.
  • Whitman College offers a competitive benefits program that is designed to attract qualified candidates and retain talented employees.
  • Full-time employees enjoy the following benefits:
  • 403(b) Defined Contribution Retirement Plan with a 10% matching contribution after eligibility requirements are met.
  • Employee Assistance Program.
  • Learn more about benefits eligibility here .
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