Weekend Admission/ Reception

Ensign Services•Redmond, WA

2d•$24 - $26•Onsite

About The Position

Redmond Care & Rehab Come join our team and start making a difference! Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures. Operate paging/telephone system as required. Answer telephone, determine nature of call and direct caller to appropriate individual or department. Receive request from within the facility and locate personnel through paging system. Receive inquiries and release information in accordance with established policies and procedures. Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. (May refer such calls to Nurse Supervisor/Charge Nurse). Greet and screen visitors. Direct to appropriate office and/or resident room. Screen visitors according to facility infection patrol standards. Give directions/information to visitors, guests, residents, sales representatives, etc. Offer beverages to visitors waiting for administrative personnel, as appropriate. Issue and collect identification badges as representatives sign in/out. Ensure guests/visitors abide by existing rules and refuse admission to persons as directed. Report suspicious persons/information to supervisor immediately. Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.) Receive, sort and distribute mail as directed. Operate copier, office machines, etc., as directed. Operate computer as directed. Order supplies as directed. Assist department directors in administrative matters (i.e., typing reports, correspondence, etc.) Other related duties and responsibilities that may become necessary or appropriate Bedside or other location specific review and evaluation of patients for the purposes of the above, as well as appropriateness for consideration of admission to the facility for purposes of patient care and access to services offered. Provision of written, electronic, or other formatted materials that provide information and education on the services, operations, and other data that contribute to an understanding of the role and function of the facility’s role as a provider of covered health care in the community. Participate in touring and orientation of potential residents/family members. Welcoming and facilitating new admits into the skilled nursing setting, with education and follow up as necessary. Visitation on routine basis with new admits, assisting in the facilitation of necessary services and coordination with all patient care departments as needed. Assist the Director Community Liaison in the planning, developing, organizing, implementing, evaluating, and directing of the social service programs of this facility as related to new admissions and the admissions process. Meet with administration, medical and nursing staff, and other related departments in planning social services, as directed and necessary for patient pre and post admission needs. Assist family and resident as necessary in the execution of the required admissions documents. Participate in community planning related to the interests of the facility and the services and needs of the resident and family. Participate in discharge planning, development and implementation of social care plans and resident assessment, as needed. Redmond Care and Rehabilitation is a 5 star skilled nursing facility located minutes off the I-405 and 520. We are seeking new and experienced Weekend Admission/Reception with wonderful customer service experience who enjoys serving and interacting with the community. We do our best to express our gratitude to our employees. We try to create an environment that fosters teamwork and respect. We have many employees who have stayed with us for years and helped to create a friendly environment. Pay is very competitive and based off of experience. An active Certified Nursing Assistant certification is a plus. Redmond Care and Rehabilitation is an equal opportunity employer. Reach out to schedule an interview, we would love for you to come and meet the team in person. Redmond Care and Rehabilitation Center has a commitment to a diverse and inclusive workplace and welcome applicants from all backgrounds and walks of life. Job Types: Part-time Redmond Care and Rehabilitation Center has a commitment to a diverse and inclusive workplace and welcome applicants from all backgrounds and walks of life. We are a provider of skilled nursing and rehabilitative services and offer a work environment where our teams are empowered to achieve superior clinical outcomes and high resident/family satisfaction ratings. We develop and support our employees so they can deliver a dignified and positive experience to our residents. We strive to achieve these objectives by living our core values of Customer Second, Accountability, Passion for Learning, Intelligent Risk Taking, Celebration and Ownership. Our mission is, through moments of truth, to dignify long term and assisted care in the eyes of the world. We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.

Requirements

wonderful customer service experience who enjoys serving and interacting with the community

Nice To Haves

An active Certified Nursing Assistant certification is a plus.

Responsibilities

Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures.
Operate paging/telephone system as required.
Answer telephone, determine nature of call and direct caller to appropriate individual or department.
Receive request from within the facility and locate personnel through paging system.
Receive inquiries and release information in accordance with established policies and procedures.
Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. (May refer such calls to Nurse Supervisor/Charge Nurse).
Greet and screen visitors.
Direct to appropriate office and/or resident room.
Screen visitors according to facility infection patrol standards.
Give directions/information to visitors, guests, residents, sales representatives, etc.
Offer beverages to visitors waiting for administrative personnel, as appropriate.
Issue and collect identification badges as representatives sign in/out.
Ensure guests/visitors abide by existing rules and refuse admission to persons as directed.
Report suspicious persons/information to supervisor immediately.
Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.)
Receive, sort and distribute mail as directed.
Operate copier, office machines, etc., as directed.
Operate computer as directed.
Order supplies as directed.
Assist department directors in administrative matters (i.e., typing reports, correspondence, etc.)
Other related duties and responsibilities that may become necessary or appropriate Bedside or other location specific review and evaluation of patients for the purposes of the above, as well as appropriateness for consideration of admission to the facility for purposes of patient care and access to services offered.
Provision of written, electronic, or other formatted materials that provide information and education on the services, operations, and other data that contribute to an understanding of the role and function of the facility’s role as a provider of covered health care in the community.
Participate in touring and orientation of potential residents/family members.
Welcoming and facilitating new admits into the skilled nursing setting, with education and follow up as necessary.
Visitation on routine basis with new admits, assisting in the facilitation of necessary services and coordination with all patient care departments as needed.
Assist the Director Community Liaison in the planning, developing, organizing, implementing, evaluating, and directing of the social service programs of this facility as related to new admissions and the admissions process.
Meet with administration, medical and nursing staff, and other related departments in planning social services, as directed and necessary for patient pre and post admission needs.
Assist family and resident as necessary in the execution of the required admissions documents.
Participate in community planning related to the interests of the facility and the services and needs of the resident and family.
Participate in discharge planning, development and implementation of social care plans and resident assessment, as needed.