As a Website Support Specialist (L1), you must possess superior problem-solving and communication skills and have a working knowledge of web-building software. You have experience in a support role related to websites and web interfaces. Collaborating closely with the Customer Success, OEM, and Development teams, and vendor partners, you ensure timely resolutions to website-related requests. You are service-oriented, curious, flexible, enjoy investigating, analyzing, and solving problems, and can work independently as well as in collaboration with other team members. You are not afraid to ask questions! Your academic and professional experience has instilled a sense of urgency without compromising the integrity of results. You will develop and maintain a strong understanding of the automotive industry, company culture, products, services, and integrated marketing strategies. Knowledge of Salesforce, Jira, WordPress, and automotive inventory management is a plus. This is an entry-level, full-time, salaried position, located in our El Paso Office.