Website Development Sprint Manager

Peter Millar•Research Triangle Park, NC

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Peter Millar was founded in 2001 with a single cashmere sweater offered in 24 colors. Based in Raleigh and Durham, North Carolina, the American lifestyle brand has grown to include luxury performance sportswear, seasonal resort and country club apparel, sophisticated classics, casually refined tailored clothing and sartorial accessories. We strive to capture timeless style upgraded with signature innovations, in designs that are in tune with modern life. We embrace working hard, being kind and doing right by our customers, aiming to set a higher standard for the apparel industry. The Website Development Sprint Manager supports the execution of website enhancements, optimizations and bug fixes across our B2C, multi-site e-commerce ecosystem. Sitting on the business side of the organization, this role serves as the primary liaison between internal stakeholders and our external development agency, translating business needs into clear, actionable requirements that drive sprint execution and measurable outcomes. While the agency owns sprint execution and technical delivery, this role owns intake, business requirements documentation and outcome tracking.

Requirements

Strong agency partnership and vendor management skills
Clear, structured, requirements discovery and documentation
Effective prioritization, tradeoff assessment and decision-making
Operational execution with strong ownership and follow-through
Clear, confident communication across technical and non-technical audiences
Strong attention to detail with a proactive approach to problem-solving and risk identification
Ability to manage multiple initiatives simultaneously in a fast-paced, deadline-driven environment
Process-oriented mindset with a continuous improvement mentality
Comfort navigating ambiguity and driving clarity
Bachelor’s degree in E-Commerce, Business Administration, Information Systems, or a related field preferred
3+ years’ experience in digital project management, e-commerce operations, or agile delivery support, or related role
Experience working with cross-functional business teams and external vendors or development agencies
Proficient in business requirements gathering, documentation and organizational skills
Familiarity with sprint-based workflows and digital project tools (Jira, Confluence, etc.)
Experience with Salesforce Commerce Cloud preferred
Apparel knowledge & luxury brand experience strongly preferred

Nice To Haves

Experience with Salesforce Commerce Cloud preferred
Apparel knowledge & luxury brand experience strongly preferred

Responsibilities

Serve as the primary business partner and day-to-day point of contact for our external website development agency, aligning internal priorities with sprint capacity, timelines and delivery expectations
Collaborate with internal teams (ex: site merch, UX, business strategy, customer care, analytics IT, etc) to gather, clarify and challenge business needs, translating ideas into well-defined, actionable requirements
Author and maintain clear business requirements, user stories, acceptance criteria and supporting documentation to guide development work
Partner closely with the Sr. Site Operations Manager to manage intake, backlog grooming, prioritization and roadmap alignment across multiple stakeholders and competing priorities
Participate in sprint and larger development project management, including planning, refinement, solutioning sessions, demos and retrospectives to ensure business intent is understood and reflected in delivered work
Ensure sprint and larger project work is delivered on time and accurate
Coordinate QA, UAT and launch readiness activities, ensuring releases meet business expectations and are prepared for production deployment
Track sprint outcomes, release performance and delivery metrics, connecting completed work back to business goals and KPIs
Identify and clearly communicate risks, dependencies and blockers across teams and vendors; proactively drive alignment and resolution to keep work moving forward
Maintain clear, organized documentation of scope, timelines, decisions, risks and delivery status to support transparency and accountability
Support continuous improvement efforts by refining workflows, documentation standards, intake processes and agency collaboration models
Act as a trusted partner and advocate for both business stakeholders and the development team, balancing speed, quality and impact