Web Production Associate

Chime • San Francisco, CA

285d • $68,490 - $93,200

About The Position

As a Web Production Associate on Chime's Marketing team, you'll play a key role in supporting the execution of day-to-day web production and content publishing for Chime.com. This role is hands-on, focused on content updates, page builds, and web maintenance for our blog and organic site sections. You'll work closely with various teams—including Marketing, Creative, Product, and Engineering—to help deliver high-quality web experiences that support business and campaign goals, while also ensuring content meets brand, SEO, and accessibility standards.

Requirements

• 2+ years of experience in web production, digital content management, and/or marketing, preferably in tech, consumer finance, or innovative consumer brands.
• Advanced expertise in Contentful, WordPress or similar CMS platforms.
• Solid understanding of UX and SEO principles.
• Highly detail-oriented with a strong habit of checking your work.
• Solid project management and organizational processes.
• Effective communication skills, ability to interact with both technical and non-technical audiences.
• Solid working knowledge of HTML, CSS, and JavaScript.
• Familiarity with Agile methodologies, Jira, and Scrum is a plus.

Responsibilities

• Manage and publish content using CMS platforms by building, editing, optimizing, and maintaining pages.
• Manage and prioritize incoming web requests of varying complexity, supporting the end-to-end execution from intake through publishing.
• Collaborate closely with content creators, designers, and engineers to execute web projects that align with stakeholder objectives and goals.
• Ensure proper use of SEO best practices during content production and publishing.
• Conduct comprehensive QA, proofreading, and component testing to meet all functional and user experience requirements.
• Follow established content architecture, taxonomy, and naming conventions to ensure organized and scalable content.
• Contribute to ongoing CMS improvements by participating in testing, providing feedback, and learning new components and functionality.
• Troubleshoot and resolve CMS-related issues as they arise.

Benefits

• A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events.
• Hybrid work perks like backup child, elder and/or pet care, as well as a subsidized commuter benefit.
• Competitive salary based on experience.
• 401k match plus great medical, dental, vision, life, and disability benefits.
• Generous vacation policy and company-wide Chime Days.
• 1% of your time off to support local community organizations of your choice.
• Annual wellness stipend to use towards eligible wellness related expenses.
• Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents.
• Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
• In-person and virtual events to connect with your fellow Chimers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities