Web Master (US Remote)
About The Position
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career, and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. The Webmaster is responsible for the performance, reliability, security, and continuous optimization of the company’s website(s). This role ensures the website is always operational, secure, fast, brand-aligned, and optimized to support marketing, revenue growth, lead generation, and customer engagement. This position serves as the technical owner of the web ecosystem, partnering closely with Marketing, IT, Security, Product, and Revenue teams.
Requirements
- 5+ years of experience in website management or web operations
- Strong experience with CMS platforms (WordPress, AEM, Webflow, etc.)
- Working knowledge of HTML, CSS, JavaScript (coding not required but preferred)
- Experience with SEO, web analytics, and optimization tools
- Understanding of web security, compliance, and accessibility standards
- Prior experience leading and managing direct and indirect reports
- Strong project management, prioritization, and stakeholder communication skills
- Experience in B2B, SaaS, or technology-driven organizations
Nice To Haves
- Familiarity with Salesforce, Marketo, HubSpot, or similar platforms
- Experience supporting GTM, demand generation, and digital marketing campaigns
- Experience working in global organizations with multiple web properties
Responsibilities
- Own day-to-day performance, uptime, and stability of all corporate web properties
- Monitor site availability, page speed, SEO performance, and technical health
- Identify and resolve technical issues, bugs, and broken functionality
- Ensure optimal performance across desktop and mobile platforms
- Manage CMS platforms (e.g., WordPress, Adobe Experience Manager, Webflow, etc.)
- Publish and update marketing, product, and brand content
- Maintain consistent branding, design standards, and user experience
- Support landing pages, campaign pages, and microsites for GTM initiatives
- Maintain security protocols, updates, and patching
- Ensure GDPR, accessibility (WCAG/ADA), and data privacy compliance
- Partner with IT and Security on risk prevention and audits
- Monitor vulnerabilities and manage incident response related to web systems
- Partner with Marketing and RevOps on website conversion optimization
- Manage tagging, tracking, SEO, and analytics tools (Google Analytics, GTM, etc.)
- Support A/B testing and optimization initiatives
- Provide insights on web traffic, funnel performance, and lead conversion
- Manage integrations with CRM (Salesforce), marketing automation (Marketo/HubSpot), and other platforms
- Ensure proper data flow across systems
- Partner with vendors, developers, and agencies as needed
- Establish and enforce web governance standards and workflows
- Manage web publishing requests and prioritization
- Serve as the central point of contact for all website changes
- Ensure alignment with Brand, Legal, Privacy, and IT
Benefits
- Ability to work remotely with occasional business travel.
- Medical, Vision, Dental, and supplementary benefit plans
- 401k with an employer match, and an Employee Stock Purchase Plan (ESPP)
- Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays
- Access to tech and growth opportunities, and leaders who want you to succeed!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
