Web Content Editor 1 - Running Warehouse - San Luis Obispo, CA

Sports Warehouse, Inc. • San Luis Obispo, CA

7d • Onsite

About The Position

Full Time Position (40 hours, Monday - Friday) This position requires physically reporting to work in San Luis Obispo, CA Sports Warehouse About Us We are an e-commerce company, specializing in a diverse range of sports and recreational products. At Sports Warehouse, we cater to enthusiasts of running, tennis, pickleball, padel, bass fishing, equestrian sports, ice and roller hockey, inline skating, roller derby, and skateboarding. Our mission is clear: to deliver an exceptional shopping experience by recommending the perfect products and providing unparalleled service. Sports Warehouse is comprised of:Running WarehouseTennis WarehousePickleball WarehousePadel WarehouseTackle WarehouseRiding WarehouseInline/Ice/Derby WarehouseSkate Warehouse Benefits & Perks Full Time Employees: Medical, dental and vision benefits Paid vacation time Life and short-term disability insurance All Employees: Merchandise discounts with all Sports Warehouse companies Access to on-site fitness facility Paid sick time 401(k) and profit-sharing programs Opportunities for growth Employee appreciation events Purpose of Position: Craft accurate, helpful, and engaging product descriptions and digital content that reflect brand expertise and enhance the customer experience across multiple platforms. Develop online content that supports company objectives, maintains a consistent brand voice, and performs effectively across e-commerce, social media, and other digital channels.

Requirements

• Demonstrated ability to write clear, concise, and engaging content tailored to different audiences and platforms.
• Strong grammar, proofreading, and editing skills with a keen eye for detail and consistency in tone and style.
• Proficient in Microsoft Office Suite.
• Demonstrate ability to learn new software applications.
• Communicate clearly and professionally during conversations.
• Demonstrate active listening skills.
• Approach problem-solving with creativity and innovation.
• Exhibit a professional demeanor in all interactions.
• Interpret and execute written and verbal instructions accurately.
• Follow directions well and gain clarification as needed.
• Adapt to new circumstances and execute multiple tasks and deadlines.
• Excellent organizational skills.
• Maintain focus and attention to detail effectively.
• Work independently and remain motivated.
• Recognize when to seek assistance and collaborate effectively.
• Foster a positive attitude and strong work ethic, contributing actively within a team.
• Maintain a standard of conduct that will maintain an orderly and productive workplace.
• Uphold standards of safety and cleanliness in the work environment.
• Practice good judgement in actions and decision making.
• Abide by all Sports Warehouse policies and procedures.
• Demonstrate a sense of pride in your work and represent Sports Warehouse in a favorable manner.
• Other duties deemed necessary to support daily operations of Sports Warehouse.

Responsibilities

• Write original product descriptions that clearly and accurately communicate key features and benefits, align with brand voice and content guidelines, and reflect customer needs and expectations.
• Accurately obtain, research, and document technical product details, including measurements and specifications, ensuring consistency and clarity.
• Assist in creating and editing engaging website articles and written content that support the web content strategy, increase traffic, and enhance brand visibility.
• Support website merchandising by organizing products within category and portal page structures, maintaining accurate listings, updating images, and ensuring an optimal online presentation.
• Maintain ongoing product information, including categories, images, and display details, ensuring alignment with brand standards and user experience best practices.
• Coordinate and source images and graphics for use across the website and digital platforms, collaborating with relevant departments to ensure cohesive visual presentation.
• Edit written content and contribute constructive feedback during the creation of images, graphics, and videos to maintain content quality and alignment with brand standards.
• Participate in and adhere to workflow processes using platforms such as Asana and Microsoft Teams to manage tasks and meet project deadlines.
• Support the development and maintenance of online tools and customer-facing resources to improve usability and engagement.
• Oversee the publishing and presentation of customer reviews to support a positive user experience.
• Coordinate or facilitate the distribution of prizes for drawings and giveaways.
• Coordinate or facilitate the receiving and shipping of product samples for uses such as description writing, website or social imagery, and product testing.
• Test various products, evaluating user experience and providing detailed feedback through the company website and video reviews.
• Assess the target customer for each product, determine its alignment with the intended audience, and identify the most suitable audience if there is a mismatch.
• Support social media strategy execution by moderating comments, coordinating ambassador collaborations, managing posts, contributing creative ideas, and assisting with campaigns and initiatives.
• Participate in video production tasks for the website, including planning, scripting, and on-camera involvement, as assigned.
• Assist with creating product files is internal software, as needed.
• Align work with the established web content strategy.
• Contribute to development and refinement of the content strategy.
• Provide feedback on the success of current endeavors,
• Contribute new ideas.
• Research best-practices for content, its creation and application.
• Be aware of new developments within content marketing and communicate with the team.
• Develop and maintain a comprehensive understanding of products and brands to effectively communicate their functions, features, and benefits through written content and video presentations.
• Participate in vendor sell-in meetings and training sessions as needed to stay informed about new product launches and updates.
• Conduct training sessions for new products or product categories, as assigned.
• Evaluate the user experience for various products and provide detailed feedback through the company website or via video reviews.

Benefits

• Medical, dental and vision benefits
• Paid vacation time
• Life and short-term disability insurance
• Merchandise discounts with all Sports Warehouse companies
• Access to on-site fitness facility
• Paid sick time
• 401(k) and profit-sharing programs
• Opportunities for growth
• Employee appreciation events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees