Web and Digital Experience Specialist

LifeNet Health•Virginia Beach, VA

9d•Onsite

About The Position

The Web & Digital Experience Specialist will manage and support the maintenance, operation, and development of our mission-critical websites, portals and e-commerce solutions. This position will lead the day-to-day efforts of our various web experience programs including gathering functional requirements, designing and overseeing development of new experiences, implementing ongoing website content updates, planning, and testing integrations, validating new digital tools, and making key decisions based on user data and feedback. This role on the Enterprise Business Solutions Team will work closely with business stakeholders, IT teams, and external vendors to ensure seamless digital experiences, optimize system performance, and drive innovation through technology solutions. Your work will have purpose every single day, contributing directly to life-changing outcomes.

Requirements

Bachelor’s degree
Five (5) years of project management experience in web design and development
Communication Skills: Excellent verbal and written communication skills; ability to communicate and build relationships with all professionals at different levels within the organization.
Attention to Detail: Ability to perform tasks thoroughly and with care; checks work to ensure high degree of accuracy/completeness and early/on-time delivery.
Proficiency in Microsoft Office: PowerPoint, Excel, Word, Outlook, Microsoft Suite.
Time Management: Able to prioritize multiple, competing priorities and manage time/workload. Demonstrated ability to effectively prioritize and juggle multiple time sensitive projects, multi-task, identify project interdependencies and potential risks/pitfalls.
Project Management: Ability to plan, execute and oversee digital projects from inception to completion. Proficient in managing project scope, timelines, risks, and stakeholder expectations while utilizing project management methodologies.

Nice To Haves

Bachelor’s degree in Marketing, Communications, Information Systems, or a related field
Project Management Professional (PMP), Certified ScrumMaster (CSM), or similar
Experience working at a digital agency or consulting firm
Experience using software such as Jira, Drupal, or Magento

Responsibilities

Digital Platform Management & Optimization: Manage the day-to-day operations, maintenance, and administration of our website, portal and e-commerce portfolio. Serve as subject matter expert for LifeNet Health’s digital platform including frontend and backend technologies. Perform enhancements to existing systems.
Stakeholder Management: Partner with various internal and external stakeholders including agencies, product managers, and creative teams. Collaborate with IT colleagues to ensure compliance with security and data privacy standards.
Content Oversight: Conceive and develop new features and extend existing features of LifeNet Health web applications. Audit content to ensure accuracy and consistency across brands. Oversee, edit, and drive onsite content to improve customer engagement through content, SEO and CRO.

Benefits

Affordable Medical, Dental, and Vision Coverage- Comprehensive care that won’t break the bank.
Profit Sharing Plan- Share in the success you help create.
403(b) Retirement Plan- Invest in your future with confidence.
Paid Parental Leave- 6 weeks to bond with your newest family member.
Corporate Sponsored Events- Celebrate milestones and build connections.
Generous Paid Time Off- Because balance matters:
18 vacation days (based on position, tenure, and state laws)
9 sick days (subject to local and state regulations)
9 holidays (7 standard + 2 floating)
Flexible Work Program- For approved roles, how and where you perform best.
Tuition reimbursement- We invest in your growth and education.
Career & Leadership Development- Expand your impact and potential.
Wellness Program- Prioritize your health with holistic resources.
Employee Assistance Program (EAP)- Support for you and your household.
Incredible teammates- Collaborate with passionate, dedicated professionals.