Wealth Relationship Manager - Divisional Supervisor

Truist • Richmond, VA

182d

About The Position

Dedicated relationship manager for Complex Managers, Divisional Directors and advisors while maintaining a focus on mitigating risk for the firm from financial, reputation and regulatory items by ensuring that the advisors, OSJs and/or branch offices are in compliance with industry rules, regulations as well as internal policies and procedures. Serve as a resource for field managers and advisors across multiple CSG teams to more effectively problem solve thereby increasing field and back office productivity.

Requirements

• FINRA Series 7, 24, 53, and 66 licenses (Series 9&10 can be used in lieu of 53. Series 63&65 can be used in lieu of Series 66)
• Life/Health and Variable Insurance Licensing
• 5 or more years related retail brokerage and/or investment advisory experience with an emphasis in Supervision/Compliance.
• Must have exceptional industry disciplinary history.
• Strong written and verbal communication skills with demonstrated ability to present ideas effectively to a group and the ability to conduct difficult conversations with advisors and leadership.
• Solid decision-making and judgment capabilities.
• Sound investigative skills and ability to follow up and manage cases.
• Employee must have a thorough knowledge of retail brokerage and investment advisory industry rules, regulations and operations.
• Strong organizational skills and the ability to multi-task are also required.
• Demonstrated ability to follow a task through completion timely and effectively.
• Exceptional relationship management skills and ability to build rapport with advisors, sales management and product managers.

Nice To Haves

• Bachelor's degree in Finance or Business.
• 7 or more years of regulatory, compliance or supervisory experience.

Responsibilities

• Perform supervisory functions that are routinely associated with those of a retail broker/dealer.
• Actively engage field associates and serve as a dedicated resource for all supervisory functions related to the respective complex/division.
• Serve as primary relationship manager for one or more wealth brokerage complexes.
• Coordinate issue resolution amongst all of the Wealth Divisional Supervision Specialists that support the complex to provide effective and timely field responses in a coordinated manner.
• Supervisory responsibility for Broker Dealer activity including Securities Trading and Annuity Principal Review and Approval.
• Utilize multiple systems to ensure suitability and required documentation has been met.
• Focus on meeting all regulatory requirements pertaining to transaction review.
• Perform a holistic view of complex brokerage transactions and serve as a liaison on behalf of the Centralized Supervision Group for each respective complex.
• Principal Review of electronic client correspondence, retail communications, seminars and social media to ensure regulatory requirements are met.
• Coordinate with Divisional Supervisors performing other essential functions within the complex/division to ensure efficient and timely issue resolution.
• Implement and enforce internal compliance related procedures, training and identification of potential harmful trends, sales practice patterns, conflicts of interest or issues that potentially pose a risk to the firm.
• Provide regular updates and communication with advisors, Sales Managers, Team Lead and Business Partners to keep abreast of observations, trends and policy oversights.
• Serve as the primary resource for field associates in CSG processes for the respective complex/division.
• Primary approval of advisor Regulation Best Interest documentation as it pertains to trigger events assigned for review by the Central Supervision Group.
• Key contributor to compiling the quarterly supervisory observations report which provides a detailed summary of the advisor activities, trends and issues identified by the Centralized Supervision Group for the complex.

Benefits

• Medical, dental, vision, life insurance, disability, accidental death and dismemberment.
• Tax-preferred savings accounts.
• 401k plan.
• No less than 10 days of vacation during the first year of employment.
• 10 sick days.
• Paid holidays.
• Defined benefit pension plan, restricted stock units, and/or a deferred compensation plan may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees