The US Wealth Operations Specialist I is an introductory role to Wealth that performs specialized operational tasks in support of one or more US Wealth Management lines of business. This position involves performing basic administrative support tasks while maintaining excellent quality in reporting and responding to clients both internal and external. The specialist is expected to be competent in at least one core Wealth System (Tracker, Netx360, FIS Trust Desk) as well as other role-specific systems (Fidelity, Lotus Notes, Transtar among others) as needed. Responsibilities include ensuring transactions are confirmed and entered in the system according to established policies and procedures, resolving problems with transactions by communicating directly with client-facing advisors, clients, and third-party advisors, and preparing detailed information and reports on transactions and accounts as needed. The role supports Trackers, Phones, and email to advise and assist client-facing CSAs, and accountabilities are of moderate complexity and scope performed under general management supervision.
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Job Type
Full-time
Career Level
Entry Level
Industry
Credit Intermediation and Related Activities
Education Level
Bachelor's degree