About the position
We are seeking an organized, friendly, and proactive Administrative Assistant to join our growing team. At Finicky Window Cleaning, we are a family-owned Christian business, dedicated to providing top-notch window cleaning and pressure washing services. Our clients rely on us for clear views and exceptional service, and we are proud of our strong reputation built on quality, integrity, and Christian values. Our office culture is supportive and caring—our team members look out for each other both in and out of work. We encourage a healthy work-life balance, so you have time for your family, hobbies, and personal interests. We aim to be more than just a job—we want you to see this as the last place you'll ever work because we value you as an integral part of our team.
Responsibilities
- Be the welcoming voice of the company, answering calls, setting appointments, and addressing customer inquiries.
- Reach out to potential clients, schedule appointments, send estimates, and follow up on completed jobs and leads.
- Keep the schedules organized and ensure smooth coordination between the office and field techs.
- Maintain accurate client records, updating information and ensuring seamless communication.
- Assist with light office tasks, including document editing, customer follow-ups, and general office organization.
- Calling on past-dues, invoicing, engaging with customers to ensure they are 100% satisfied with services.
- Schedule and dispatch techs to ensure smooth workflow and efficiency for each customer.
Requirements
- Warm, professional phone demeanor and enjoy interacting with customers.
- Able to multitask, prioritize, and keep everything running smoothly in a busy office environment.
- Experience with Microsoft Office suite and CRMs is a plus.
- Maintain an organized workspace, stay on top of tasks, and contribute positively to the team.
- Bring positive energy, enjoy collaboration, and are willing to learn new skills like job-scoping and estimating.
- Reliable work ethic, punctuality, and reliable transportation. Must be able to pass a background and drug check.
- Dress appropriately for the office and present a professional image.
Benefits
- Company parties
- Competitive salary
- Training & development
- Supportive Team Culture
- Flexible Hours
- 401k Investment Plan
- Growth Opportunities
- Team Engagement
