WB Games Technical Account Manager Intern Co-op: Troy, NY - Jun-Dec 2026

Walmart

71d • $23

About The Position

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Warner Bros. Games New York works with some of the top talent in the game industry to build online competitive and social features for video games. Our highly experienced team of engineers utilize cutting-edge technology to build game services that are robust and scalable enough to support world-class developers such as NetherRealm Studios, Rocksteady, Monolith Productions, Warner Bros. Games Montréal, and more! WB Games Technical Account Manager Intern Co-op: Troy, NY - June-December 2026 Application Deadline: Friday, November 7.

Requirements

• Experience building or using a REST API or other web services.
• General understanding of game development disciplines and their inputs into online service development.
• Aptitude for quickly learning new techniques and technologies.
• Ability to communicate concepts, verbally and in written format, to both technical and non-technical team members.
• Familiarity with task and bug tracking software packages (e.g. Jira).
• Must be actively enrolled in an accredited college or university degree program for the full duration of the internship.
• Must be a rising Junior or Senior (18 years or older).
• Must be in academic good standing (3.0 or above GPA).

Responsibilities

• Become an expert in our backend service products.
• Understand and confidently explain our products at a technical level to the game development engineers leveraging our products.
• Analyze customers’ requirements and suggest existing features in our online service products to meet their requirements.
• Regularly use our online service products, digging in with the exact API endpoints being used by our customers.
• Assist with challenging level-one technical support requests and issue escalations from game teams.
• Address all account-related queries in a timely fashion.
• Provide internal WBNY development team with customers’ feedback to help identify potential new product features or products.
• Provide support and game-specific implementation expertise to WBNY’s Live Operations team during live incidents.
• Review and provide feedback on implementation documentation.

Benefits

• Paid opportunities with a competitive hourly wage.
• Hands-on work with passionate, talented team members in your field.
• Mentorship from some of the industry’s kindest and most passionate entertainment veterans.
• Engaging events including professional development seminars, panels with recruiters and former interns, intern-exclusive events, and so much more.
• Access to top-level executives and employees through our Speaker Series and Roundtables.
• Incredible networking opportunities with industry-leading professionals and a robust intern alumni network.
• A creative, collaborative, and inclusive company culture.

What This Job Offers

• Career Level: Intern
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees