Wayside Operations Carman (Atlanta, GA)

Norfolk Southern Corp. • Atlanta, GA

23h • $21 - $43 • Onsite

About The Position

At Norfolk Southern, we believe that our people power progress. Our culture is built on our SPIRIT values—Safety, Performance, Integrity, Respect, Innovation, and Teamwork—which guide how we work, lead, and grow together. If you're ready to launch a career in mechanical maintenance and contribute to the reliability of our rolling stock, we invite you to explore this role.

Primary Purpose of Carman Wayside Detection Analyst: Norfolk Southern Railroad utilizes a sophisticated network of track side detectors to monitor the health of trains and freight cars as they traverse the system. Each of these specialized wayside devices measure key areas of equipment performance and health to include; wheel impacts, equipment imbalances, worn wheel profiles, freight car and locomotive truck geometry, hot wheels, hot roller bearings and even advanced imaging detection of defects while trains pass at track speeds. These Wayside Detectors feed internal systems that are monitored by the Analyst – Wayside Help Desk who take proactive actions to remedy train and equipment health concerns during the course of the trip. The Analyst-Wayside Help Desk is responsible for working within a team of Operations Center (OC) Wayside Detector Help Desk Analysts on 12-hour shifts. Analysts utilize all available resources to provide accurate real time troubleshooting, tickets and artifacts, coordination, and escalation of any Wayside Detection related incidents to determine root cause and safely mitigate and minimize train delays.
Hands-on, field-based training is required and prepares individuals for a career in freight car inspection and/or maintenance and repair through structured classroom instruction and on-the-job training. Trainees learn to inspect and/or repair, and maintain railcars to ensure safe and efficient operations across our network.

Requirements

• High school diploma or GED.
• 18 years of age or older.
• Valid driver’s license.
• Ability to pass pre-employment drug and alcohol screening and physical standards.
• Ability to work outdoors in all weather conditions and perform heavy physical labor.
• Must pass background screening and post-offer medical examinations, including drug tests.
• Mechanical aptitude.
• Agile problem solver, performs technical analysis to direct corrective action
• Drives alignment of team to program to departmental and corporate goals
• Safety driven focus
• Effective communicator that empowers decisive resolutions.
• Poise under stress
• Collaborates and builds relationships
• Technical detail & documentation
• MS Office 365
• Utilize and toggle between many internal applications for support (Wayside Diagnostic System (WDS), Remedy, PTCMon, UTCS, MainFrame, TYES, LMIS, , etc.)
• Knowledge of NS Operating Rules and Practices
• Knowledge of system hazards and applicable remediation
• Knowledge of train operations and practices associated with Wayside Detectors
• Knowledge Freight Car Mechanical Components and Operations
• Ability to lift up to 50 lbs.
• Must maintain alertness and concentration while working around heavy, moving equipment.
• Ability to stoop, bend, kneel, crouch, crawl, balance, climb, and walk long distances over uneven terrain.
• Ability to meet FRA medical requirements: Visual acuity (at least 20/40 in each eye separately and both together with or without corrective lenses). Hearing—no hearing loss greater than 40B average, at 500, 1000, and 2000 in better ear (can be met with hearing aid).

Nice To Haves

• Mechanical experience or Carman apprenticeship.
• Veterans and transitioning service members encouraged to apply (roles such as 2141, 91B, 91H, heavy equipment mechanics).
• Preferred Level:  Bachelor's Degree (BS)
• Preferred Majors: Engineering, Computer Science, Mathematics, Statistics, Business (any)

Responsibilities

• Adhere to triggers and escalations of system or component issues that cause train delays or result in reportable incidents; manages up and across the organization
• Follows standard operating procedures (SOPs) to provide for efficient and accurate handling of real time wayside detector alerts and issues
• Monitor system health of railroad rolling stock for proactive remediation
• Interact with Transportation and Field forces to ensure safe, effective and cohesive handling of issues discovered through the wayside detector network
• Exhibit knowledge of proper interpretation of Wayside Detection readings and metrics
• Cultivate collaborative relationships with train crews, C&S field forces, NOC, and Mechanical teams
• Inspect and/or repair and maintain freight cars in compliance with FRA and AAR standards.
• Ensure compliance with all railroad rules and regulations for safety and operations.
• Complete and enter information in computer systems regarding car components, destination, lading, repair records, bad orders, and car releases
• Work safely to prevent accidents and injuries and wear required protective equipment (hard hat, hearing protection, safety-toe boots).
• Complete annual safety training and pass safety rules examinations.

Benefits

• Medical coverage may begin as early as the first day of the second month after hire.
• Health insurance (80/20 or 85/15 plan), $20,000 life insurance, and 401(k) eligibility from day one.
• Dental and vision coverage after one year of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees