Waxing Specialist / Manager
About The Position
At Waxing the City, we’re passionate about delivering top-quality waxing services in a clean, professional, and welcoming environment. We take pride in providing an exceptional client experience and fostering a positive, inclusive team culture. We’re looking for a hands-on, motivated leader to help launch and grow this flagship location. Job Overview: The Waxing Specialist / Manager plays a pivotal dual role, balancing leadership and service. In this position, you will manage daily operations, lead and develop your team, and also perform waxing services as a licensed esthetician. This role typically includes 15-20 hours per week of service work and 15-20 hours of management work, depending on business needs – with the intention of growing into a full-time Studio Manager role as the studio reaches maximum capacity. You will report directly to the Owner and serve as the studio’s day-to-day leader, ensuring both operational excellence and an exceptional client experience.
Requirements
- Oregon Esthetician or Cosmetology License (required).
- 5+ years of experience in the salon/spa or beauty industry, with at least 1–2 years of leadership or supervisory experience preferred.
- Proven ability to motivate and lead a team while maintaining a positive and professional environment.
- Strong customer service, communication, and conflict-resolution skills.
- Comfort with using digital systems for scheduling, sales tracking, and reporting.
- Passion for the beauty industry and commitment to excellence in client care.
Responsibilities
- Oversee daily studio operations, including scheduling, cleanliness, and compliance with all health, safety, and sanitation standards.
- Lead, train, and motivate a team of waxing specialists, fostering a positive, high-performing culture.
- Handle client issues and feedback with professionalism, ensuring every guest receives an outstanding experience.
- Monitor performance metrics, optimize staff productivity, and help drive service and retail sales to meet revenue goals.
- Conduct regular check-ins, performance reviews, and provide coaching to support employee growth.
- Support local marketing and community outreach to increase brand awareness and studio visibility.
- Perform professional waxing services for clients in accordance with Waxing the City protocols and standards.
- Deliver exceptional customer service, ensuring comfort, consistency, and cleanliness in every service.
- Promote retail products and educate clients on aftercare and product use.
- Maintain treatment rooms and ensure all equipment meets sanitation and safety standards.
Benefits
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 14 days PTO + paid sick leave
- Free waxing services and 40% retail discount
- Supportive, collaborative, and growth-oriented company culture.
- Be part of a national brand with over 170 locations—and a local team that values excellence, teamwork, and community connection.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
