Waxing Specialist - Esthetician / Cosmetologist

WellBiz Brands • Houston, TX

1d

About The Position

Overview Expectations Understand and know the three pillars of our culture: Beautiful, Collaborative and Purposeful. Possess self-awareness in relation to your impact on work environment. Personable and engaging while professional. Maintain a positive energy as a service provider, co-worker, and employee. Ability to operate in a calm, drama free manner. Respectful communication with tone and word choice. Open-minded with healthy personal boundaries. Willing to learn and grow both as a waxologist and a team player.

Requirements

• Punctual and respectful of both guests and co-worker’s time.
• Follow uniform rules and guidelines.
• Professional look with light makeup, hair properly done, and appropriate nail length required.

Responsibilities

• Perform all Radiant Waxing services effectively and efficiently.
• Answer phones with a positive, upbeat energy.
• Acknowledge guests with a smile and shake hand of any new guests.
• Communicate with co-workers regarding schedule changes and guest requests.
• Return phone messages in a timely manner.
• Offer all guests water and use of the restroom.
• Review guest intake form to verify there are no contraindications.
• Lead guest to suite.
• Maintain a clean working environment both in suite and in common areas.
• Participate in team support and ‘The Dance’ with co-workers.
• Offer help whenever there’s a need.
• Support and encourage coworkers with any areas they may struggle.
• Participate in team meetings.
• Participate in marketing events outside the salon.
• Participate in individual marketing.
• Participate in brainstorming marketing ideas.
• Reach both individual and team goals in the following areas – o Services o Rebooking o Product Sales o Retention o Series o FWB
• Maintain positive guest reviews. Unreasonable guests taken into consideration.
• Actively working your books – shrink and combine services whenever possible.
• Tailor and convey guest education information to each guest.
• Participate in initial proprietary training program.
• Participate in ongoing training including, but not limited to conference calls, workshops, and quality checks.
• Watch Office Hours provided by WellBiz.

What This Job Offers

• Education Level: No Education Listed