ANCHOR POINT MANAGEMENT GROUP-posted about 9 hours ago
$2 - $17/Yr
Entry Level
Onsite • Highland, IN

As a Wax Specialist, you are the heart of European Wax Center. Your job is to consistently follow established processes, procedures, and corporate policies and educate guests on the benefits and frequency of waxing and the value of wax pass savings and in center promotions while performing waxing services. As a licensed skin care specialist, you are also responsible for educating guests of the 4 steps to gorgeous process and demonstrating proper skin care with the Amplify product portfolio. Your role is to represent EWC in a positive, professional, and consistent manner, while upholding the company’s core values.

  • Consistently achieving your service credit and SPT (Services Per Ticket) goals by promoting bikini services, recommending add-ons, and maintaining proper timing. Converting guests to a full body waxing lifestyle should be a top priority.
  • Consistently achieving your product goal by educating guests of skin care needs during their service, walking the guests to the product wall, and following the proper product checkout process in the lobby.
  • Helping your team achieve their ticket goal by mastering the 4-step process, recommending proper frequency, encouraging in center rebooking, accommodating as many guests as possible, and reliably working scheduled shifts.
  • Help your team achieve the package goal by encouraging guests to take advantage of a wax pass savings plan.
  • Help your team achieve the new guest goal by promoting the referral program to every guest.
  • Complete your job duties and tasks accurately and on time, including wax suite cleaning and daily checklists.
  • Consistently arrive at work on time, in appropriate attire, including name tag, ready to work the assigned schedule assigned by management and availability provided during the application process.
  • Adhering to the reservation book managed by GSAs.
  • Assist the center by finding coverage and ensuring no guests are currently booked when requesting days off from assigned schedule.
  • Participate in all weekly strut sessions (if strut session is on a day associate is not scheduled, the associate will attend a minimum of 1 strut session per month) stay active in the designated chat when on the clock, Franconnect, community events, and street marketing.
  • Valid, active esthetics or cosmetology license.
  • Must successfully pass the training period and complete preview week to become Blue Level.
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