Wax Technician UT
About The Position
As a Wax Technician, you will be the heart of European Wax Center. Your job is to consistently follow established processes, procedures, and corporate policies and educate guests on the benefits and frequency of waxing and the value of wax pass savings and in center promotions while performing waxing services. As a licensed skin care specialist, you are also responsible for educating guests of the 4 steps to gorgeous process and demonstrating proper skin care with the Amplify product portfolio. Your role will be to represent EWC in a positive, professional, and consistent manner, while upholding the company’s core values.
Requirements
- Valid and active esthetics or cosmetology license.
- Orange-level by 120th day of employment.
Responsibilities
- Consistently achieves service credit and SPT (Services Per Ticket) goals by promoting bikini services, recommending add-ons, and maintaining proper timing.
- Converting guests to a full body waxing lifestyle should be a top priority.
- Consistently achieving product goal by educating guests of skin care needs during their service, walking the guests to the product wall, and following the proper product checkout process in the lobby.
- Helping team achieve ticket goals by mastering the 4-step process, recommending proper frequency, encouraging in center rebooking, accommodating as many guests as possible, and reliably working scheduled shifts.
- Help team in achieving package goals by encouraging guests to take advantage of a wax pass savings plan.
- Help team to achieve new guest goals by promoting the referral program to every guest.
- Complete job duties and tasks accurately and on time, including wax suite cleaning and daily checklists.
- Consistently arriving to work on time, in appropriate attire, including name tag, ready to work the assigned schedule assigned by management and availability provided during the application process.
- Adhering to the reservation book managed by GSA’s.
- Help center team by finding coverage and ensuring no guests are currently booked when requesting days off from assigned schedule.
- Participate in all weekly strut sessions (if strut session is on a day associate is not scheduled, the associate will attend a minimum of 1 strut session per month).
- Stay active in Slack, Fran Connect, community events and street marketing.
- The duties of this position may change from time to time. Pacific Wax, LLC, Cascade Wax, LLC and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
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What This Job Offers
Education Level
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