Wax Specialist

Learntastic • Charlottesville, VA

5d

About The Position

The Wax Specialist is a licensed service professional who delivers high-quality body hair removal services while creating a warm, comfortable, and welcoming experience for every guest. As an expert in skin and waxing services, the Wax Specialist plays a key role in driving guest retention, product sales, and overall business performance. This role requires a passion for skincare, a commitment to hygiene and safety, and a strong focus on delivering exceptional guest experiences aligned with established standards.

Requirements

• Strong communication and customer service skills
• Passion for beauty, wellness, and skincare
• Energetic, positive, and professional demeanor
• Must hold a current state esthetician or cosmetology license
• Flexible schedule, including availability for evenings and weekends

Nice To Haves

• Previous waxing experience preferred but not required

Responsibilities

• Greet every guest with professionalism, warmth, and enthusiasm.
• Perform waxing services in accordance with established protocols, timing standards, and licensing requirements.
• Educate guests on post-wax care, product recommendations, service frequency, and package savings opportunities.
• Build strong relationships with guests to encourage repeat visits.
• Consistently achieve or exceed individual service sales, rebooking, and product sales goals while contributing to overall business performance targets.
• Leverage product knowledge and consultative selling techniques to enhance guest experience and retention.
• Maintain strong knowledge of products and service offerings.
• Recommend and promote appropriate skincare products and service packages.
• Support team members and contribute to a positive, inclusive work environment.
• Participate in ongoing training, skill development, and team meetings.
• Uphold company values and service standards while modeling best practices in guest experience.
• Adhere to strict sanitation and hygiene standards to ensure guest and team safety.
• Maintain a clean, sterile, and organized treatment room at all times.
• Follow all local and state licensing laws and regulations regarding sanitation, health, and safety.

What This Job Offers

• Education Level: No Education Listed