Wave Planner

Americold LogisticsRochelle, IL
98d

About The Position

The primary responsibility of this position is to allocate orders, release work to the warehouse floor, balance workflow, and ensure that inbound and outbound truck turn times are within acceptable levels. The role involves resolving order product shortages, managing order cuts, and communicating with customers. The individual will release work to the work queue in a manner that ensures maximum levels of interleaving, productivity, and carrier turn times. Additionally, the position requires prioritizing individual Lift Truck Operator (LTO) tasks along with Dock Supervisors, ensuring the dock office utilizes inbound and outbound dock optimization functionality for each receipt and order, and running labor reports to review with Dock Supervisors and the Office Manager. The individual will also review and update base priorities weekly, LTO home work zone assignments, product code velocity zone assignments, and optimal static and dynamic pick locations in collaboration with the Operations Manager. Active participation in continuous improvement projects and safety programs is expected, along with evaluating the effectiveness of systems and recommending changes where appropriate. Troubleshooting and correcting systems problems, as well as training all levels of users on relevant systems, are also part of the job. The individual must follow attendance policies and be ready to work their assigned shift.

Requirements

  • High school diploma or general education degree (GED) preferred
  • At least one year related work experience

Nice To Haves

  • Ability to work in a fast-paced, deadline-oriented environment
  • Good customer service skills
  • Proficiency with basic PC software and Americold systems
  • Ability to communicate effectively with a variety of individuals
  • Attention to detail
  • Strong communication skills
  • Knowledge of Warehouse Management Systems
  • Knowledge of Microsoft Office Suite
  • Experience with desktop computers

Responsibilities

  • Resolve order product shortages
  • Manage order cuts and communicate to customers
  • Release work to the work queue to ensure maximum interleaving, productivity, and carrier turn times
  • Prioritize individual Lift Truck Operator (LTO) tasks along with Dock Supervisors
  • Ensure dock office utilizes inbound and outbound dock optimization functionality
  • Run labor reports and review with Dock Supervisors and Office Manager
  • Review/update base priorities weekly
  • Review/update LTO home work zone assignments with Operations Manager
  • Review/update product code velocity zone assignments with Operations Manager
  • Review/update optimal static and dynamic pick locations with Operations Manager
  • Participate in continuous improvement projects and safety programs
  • Evaluate effectiveness of systems and recommend changes
  • Troubleshoot and correct systems problems
  • Train all levels of users on relevant systems
  • Follow attendance policy and be ready to work assigned shift
  • Perform other duties as requested

Benefits

  • Best-in-class benefit programs
  • Health and financial well-being support
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